Export Shipping Administrator

Woodland Group Ltd.; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic logistics team as an Export Shipping Coordinator in Chelmsford, where your expertise will help streamline operations and enhance customer relationships. In this role, you will manage shipping processes, liaise with overseas suppliers, and ensure smooth communication across teams. This innovative company values excellence and offers a supportive environment for professional growth. If you thrive in fast-paced settings and enjoy building strong partnerships, this opportunity is perfect for you. Be part of a team that values your contributions and offers a range of benefits to support your well-being and career development.

Benefits

Generous holiday allowance

Recognition awards

Enhanced occupational maternity pay

Salary sacrifice pension scheme

Life assurance

Health cash plan

Mental health hotline

Retail discounts

Discounted health club membership

Career development opportunities

Qualifications

• Experience in export shipping with strong organizational skills.
• Ability to work collaboratively and maintain relationships.

Responsibilities

• Liaise with internal colleagues, customers, and transport companies.
• Ensure timely communication regarding shipment progress.
• Create job files and manage shipping documents efficiently.

Skills

Export shipping experience

Organizational skills

Attention to detail

Communication skills

Team collaboration

Proactivity

Tools

Operational software

Job description

Woodland Group are recruiting a Export Shipping Coordinator for our US team at our Head Office in Chelmsford, working closely with the Operations team. The Export Shipping Coordinator will report to the US Import Manager and work closely with overseas and UK teams, responsible for liaising between internal colleagues, customers, overseas suppliers, and transport companies to ensure an efficient operational service.

About us:

Would you like to work for a company where you can make a difference? Woodland Group is more than just a logistics and supply chain company. Independently owned, we continuously challenge ourselves and our teams to innovate and adapt, provide expert solutions, and create opportunities for clients, team members, partners, and communities. Our culture thrives on a drive for excellence and innovation, collaboration, agility through independence, opportunities to learn and develop, our diversity and relationship building, and our desire to bring skills and passion to a quickly changing and fast-paced environment.

About the role:

1. Load and create job files in operational software.
2. Contact overseas shippers to arrange collection of freight.
3. Develop and maintain effective working relationships with key customers to develop more business opportunities.
4. Check, reference, and finalize shipping documents in existing files.
5. Ensure customers and internal colleagues are fully informed of the progress of their shipments.
6. Communicate effectively with internal colleagues and overseas offices to progress files accordingly.
7. Obtain all necessary information to ensure correct measures are in place and customer needs are met.
8. Transfer electronic bookings (EDI) messages into relevant file format.
9. Any other duties as required by management for the smooth and efficient operation of the department.

Personal Specification:

1. You have previous experience in Export shipping.
2. You are well organized, prioritizing and working within key deadlines in a fast-paced environment.
3. You have the ability to work thoroughly, methodically with excellent attention to detail.
4. You can work collaboratively with other members of the team as well as key stakeholders across the group.
5. You have the natural ability and enjoy building and maintaining strong working relationships.
6. You excel in a team environment as well as being able to work autonomously when required.
7. You are flexible, adaptable, and open-minded and respond well to the ever-changing priorities and challenges while remaining calm and focused on getting the job done.
8. You are proactive, looking at ways to improve processes and have the initiative to put them forward and, where possible, into practice.
9. You actively seek ways to enhance your knowledge and improve your performance.
10. You are self-motivated, have huge drive and ambition – you thrive off achieving great success and helping to build a great place to work!

If you have fantastic communication skills and want to be a part of a small team of industry experts, then please apply!

Why you'll love working for us:

• Generous holiday allowance which rises with service.
• Recognition awards and incentives.
• Length of service incentives.
• Enhanced occupational maternity pay.
• Salary sacrifice pension scheme.
• Life assurance.
• Health cash plan.
• Mental health and stress hotline.
• Retail discounts and awards.
• Discounted health club membership.
• Real career opportunities.
• Team bonding opportunities and events.
• To be part of a fast-moving exciting company with a great team of people.

And much more…

We look forward to you joining our world where WE CARE, WE CONNECT, WE DELIVER.

At Woodland Group, success is down to our dedicated and experienced teams right across the globe. We create safe spaces for collective growth – regardless of background. We embrace differences and believe we are made stronger by the unique capabilities and qualities that each person can bring to Woodland. We deliver opportunities across a wide variety of roles all over the world, from entry level to senior management, behind the steering wheel, in IT and tech, or eCommerce. Every Woodlander has access to training and development courses and can drive their own success forward to realize their full potential.

To apply, email a CV to [e-mail].

Woodland Group is proud to be an equal opportunity workplace and a member of the Disability Confidence Scheme. We are committed to the values of Equal Employment Opportunity and provide accessible interviews to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Woodland Group and are in need of special assistance, please send an email to [e-mail].