Export Sales Coordinator

TN United Kingdom; Basildon; On-site; GBP 24,000; Full time

Job summary

Ein etabliertes Familienunternehmen sucht einen Export Sales Co-ordinator, um die Kundenservicelevels für Offshore-Konten zu verbessern. In dieser spannenden Rolle sind Sie verantwortlich für die Unterstützung von Account Managern und die Verwaltung von Kundenanfragen. Das Unternehmen ist bekannt für seine Effizienz und Genauigkeit in der Produktlieferung und bietet Ihnen die Möglichkeit, in einem dynamischen Team zu arbeiten. Wenn Sie Erfahrung im Vertrieb haben und eine Leidenschaft für Kundenservice mitbringen, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens ein Jahr Erfahrung in einer Vertriebsabteilung.
• Starke organisatorische Fähigkeiten und Priorisierungsfähigkeiten.

Responsibilities

• Verantwortlich für die Pflege und Verbesserung der Kundenserviceniveaus.
• Unterstützung der Account Manager und Verwaltung eines Portfolios von Konten.
• Bearbeitung von Bestellungen und Versand.

Skills

Kundenservice

Vertrieb

Kommunikation

Organisation

Word und Excel

Job description

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Position: Export Sales Co-ordinator
Reports To: Sales Office Manager
Role: Permanent
Start: ASAP
Hours: Full time 9.00 am 5.00 pm
Salary: £23,265.64
Location: Basildon, Essex

Our client

Our client is a well-established family business that has been trading for over 50 years. They have grown to become one of the UK's leading importers and wholesale distributors of a wide range of everyday value products. Their mission is to source and supply products at the price and quality the market demands, and to deliver them to customers with speed, efficiency, and accuracy.

Responsibilities and Duties

The Export Sales Co-ordinator is responsible for maintaining and improving customer service levels for a number of offshore accounts within the group and providing office and sales support to field-based Account Managers.

As an Export Sales Co-ordinator, you will manage and maintain a portfolio of accounts, support Account Managers, and assist with other accounts within your assigned team.

• Successful delivery of account growth through both internal and external relationships.
• Effective liaison and communication between the companys internal departments.
• Handling enquiries related to existing/new accounts daily and communicating account requests to the relevant department.
• Preparing shipping documentation and ensuring compliance with customer requirements.

Key Tasks:

• Order processing and dispatching
• Processing sample requests
• Booking in customers via telephone/email
• General sales and consumer calls
• Maintaining back orders
• Setting up new accounts and delivery keys
• Working from spreadsheets and emails to create orders
• Preferred experience with Word and Excel
• Emailing within different departments to discuss bookings and orders
• Providing support for the Team Leader and other Sales Office staff
• Working as part of a team processing paperwork for drivers
• Highly organised, able to prioritise own workload
• Liaising with customers and keeping them updated on their shipments

Requirements:

• At least one year of experience in a sales department