Export & Import Sales Administrator

Chase and Holland; Sheffield; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Share ownership

32 days holiday

Private healthcare

15% pension

Job summary

Chase & Holland, a growing Sheffield-based manufacturing business, is hiring an Export & Import Sales Administrator to support international sales, logistics and trade compliance. The role involves processing orders from entry to despatch, preparing export/import documents, coordinating freight, managing customs data and maintaining ERP records.

A background in export/import and Incoterms is required; MS Dynamics 365 and Excel proficiency are beneficial.

Qualifications

• Experience in export, import, logistics or sales administration.
• Knowledge of international shipping and export documentation.
• Understanding of Incoterms, HS codes, duties and VAT.
• ERP experience; MS Dynamics 365 advantageous.
• Proficient in Microsoft Office, especially Excel.
• Strong organizational and communication skills.
• Attention to detail and ability to manage competing priorities.
• Proactive, customer-focused approach and team player.

Responsibilities

• Process international sales orders from entry through to despatch and invoicing.
• Prepare and manage import and export documentation, ensuring compliance with trade regulations.
• Coordinate freight forwarders, couriers and international shipments.
• Manage customs documentation, tariff codes, Incoterms and CDS requirements.
• Arrange marine insurance and obtain freight quotations.
• Maintain customer records, pricing, lead times and ERP system data.
• Process quotations, invoices, credit notes and returns.
• Monitor freight costs, transit times and operational KPIs.
• Support month-end reporting and maintain accurate shipment records.
• Keep up to date with international trade and customs regulations.

Skills

Export experience

Import experience

Logistics coordination

Sales administration

Microsoft Excel

Tools

Microsoft Dynamics 365

Job description

Export and Import Sales Administrator - Sheffield - £34,000

Chase & Holland are working with a successful, innovative manufacturing business in Sheffield to recruit an experienced Export & Import Sales Administrator on a permanent basis. This is an excellent opportunity to join a growing business, supporting its international sales, logistics and trade compliance functions.

Benefits

• £34,000 salary
• Employee-owned business with share ownership
• 15% non-contributory pension
• 32 days' holiday, increasing with service, plus additional days
• Private healthcare

Key Responsibilities

• Process international sales orders from entry through to despatch and invoicing.
• Prepare and manage import and export documentation, ensuring compliance with trade regulations.
• Coordinate freight forwarders, couriers and international shipments.
• Manage customs documentation, tariff codes, Incoterms and CDS requirements.
• Arrange marine insurance and obtain freight quotations.
• Maintain customer records, pricing, lead times and ERP system data.
• Process quotations, invoices, credit notes and returns.
• Monitor freight costs, transit times and operational KPIs.
• Support month-end reporting and maintain accurate shipment records.
• Keep up to date with international trade and customs regulations.

Skills & Experience

• Previous experience in export, import, logistics or sales administration.
• Good knowledge of international shipping, customs procedures and export documentation.
• Understanding of Incoterms, commodity codes, duties and VAT.
• Experience using ERP systems; Microsoft Dynamics 365 Finance & Operations would be advantageous.
• Confident using Microsoft Office, particularly Excel.
• Strong organisational, communication and problem-solving skills.
• Excellent attention to detail and the ability to manage competing priorities.
• A proactive, customer-focused approach with the ability to work effectively within a team.