Export Freight Forwarder

Adecco; Basildon; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Office-based role in Basildon

Job summary

Adecco is seeking an experienced Export Freight Forwarder to manage export shipments from Basildon across air, sea and road freight. You will handle quotations, documentation and carrier liaison to ensure timely delivery with high service standards.

Based in Basildon, the role requires knowledge of customs procedures and multilateral transport operations, along with strong organisation and customer-facing skills to support clients and colleagues.

Qualifications

• Experience in export freight forwarding is required.
• Knowledge of air, sea and road export operations.
• Customs clearance experience or training is required.
• Ability to create and manage customer quotations.
• Experience preparing AWBs, Bills of Lading and export documentation.
• Strong organisational skills with ability to handle multiple shipments.
• Excellent communication and customer service skills.

Responsibilities

• Manage export shipments via air, sea and road freight.
• Prepare and process customs clearance documentation.
• Produce and issue client quotations.
• Raise transport documentation including Air Waybills and Bills of Lading.
• Liaise with customers, carriers, hauliers and overseas agents.
• Monitor shipments and provide regular customer updates.
• Manage files from quotation through to final delivery.
• Ensure all documentation and compliance requirements are met.

Skills

Export freight forwarding experience

Air/Sea/Road export operations

Customs clearance

Quotations for clients

AWBs & Bills of Lading

Organisation

Communication & customer service

Job description

Export Freight Forwarder

Location: Basildon, Essex

Job Type: Permanent, Full-Time

Salary: £28,000 - £29,000 per annum

About the Role

We are currently recruiting for an experienced Export Freight Forwarder to join a busy and growing logistics team based in Basildon. This is an excellent opportunity for a freight professional who can confidently manage export shipments from start to finish and has experience across multimodal transport.

The successful candidate will be responsible for handling export operations across air, sea, and road freight, ensuring shipments are processed efficiently and delivered to the highest standards of customer service.

Key Responsibilities

• Managing export shipments via air, sea, and road freight
• Preparing and processing customs clearance documentation
• Producing and issuing client quotations
• Raising transport documentation including Air Waybills (AWBs), Bills of Lading, and associated shipping paperwork
• Liaising with customers, carriers, hauliers, and overseas agents
• Monitoring shipments and providing regular customer updates
• Managing files from initial quotation through to final delivery
• Ensuring all documentation and compliance requirements are completed accurately

Requirements

• Previous experience within export freight forwarding
• Knowledge of air, sea, and road export operations
• Customs clearance experience and training
• Ability to create and manage customer quotations
• Experience preparing AWBs, Bills of Lading, and export documentation
• Strong organisational skills with the ability to manage multiple shipments simultaneously
• Capable of handling export files independently from start to finish
• Excellent communication and customer service skills

Package & Benefits

• Salary: £28,000 - £29,000 per annum
• Permanent, full-time position
• Office-based role in Basildon

The Adecco Group UK & Ireland is an Equal Opportunities Employer.