Export Cold Store Lead – FMCG Warehouse & Dispatch

Cranswick PLC; Preston; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Cranswick PLC is recruiting an Export Chargehand to join our Preston Cold Store facility. Reporting to Cold Store Supervisors, you will oversee daily export operations, support operatives, and ensure products are processed, picked and dispatched efficiently.

You will maintain safety, quality, productivity, and customer service standards while helping the team achieve targets. This role requires leadership in a fast-paced FMCG environment and strong coordination with hauliers and staff.

Qualifications

• Experience in a similar role – Chargehand / Line Leader / Team Leader.
• Experience leading and supervising a team.
• Experience in an FMCG manufacturing environment (preferably food related).
• Comfortable working in a cold, fast paced environment to daily targets, in a safe and controlled manner.
• Good level of computer skills (Microsoft Office).
• Resilience & able to adapt to change.

Responsibilities

• Supervising the daily activities within the designated export area to meet targets safely.
• Overseeing loading bay operations, including receipt and dispatch of products.
• Ensuring customer orders are picked, prepared, and dispatched with correct documentation.
• Escalating operational issues promptly to Supervisors or Management.
• Liaising with Administrators to coordinate haulier activity.
• Communicating with haulier drivers following Health & Safety procedures.
• Guiding and supporting Cold Store Operatives and monitoring performance.
• Ensuring MHE and racking systems are maintained safely and reporting defects.
• Building relationships with colleagues, Supervisors, Managers, and external stakeholders.
• Minimising downtime and maintaining productivity at required level.
• Delivering excellent customer service through on-time deliveries and reduced returns.
• Supporting resource planning to maintain appropriate staffing levels.
• Motivating, coaching and developing team members to maximise performance.
• Carrying out compliance and quality checks and reporting non-conformances.
• Ensuring corrective actions are implemented to prevent repeats.
• Monitoring and delivering against departmental KPIs.
• Operating with safety and environmental responsibility in mind.
• Conducting performance assessments and providing feedback.
• Ensuring team understands responsibilities and tasks.

Skills

People management

Team leadership

Target driven

Resilience

Tools

Microsoft Office

Job description

Cranswick PLC is recruiting an Export Chargehand to join our Preston Cold Store facility. Reporting to Cold Store Supervisors, you will oversee daily export operations, support operatives, and ensure products are processed, picked and dispatched efficiently.

You will maintain safety, quality, productivity, and customer service standards while helping the team achieve targets. This role requires leadership in a fast-paced FMCG environment and strong coordination with hauliers and staff.