Cold Store Export Chargehand

Cranswick Country Foods; Preston; On-site; GBP 38,000 - 52,000; Full time

Job summary

Cranswick Country Foods in Preston is seeking a Hands-on Logistics Leader to oversee the export area, support Cold Store Operatives, and ensure products are processed, picked and dispatched efficiently. You will champion safety, quality, productivity and customer service while helping the team hit operational targets.

The role requires previous line leadership experience in FMCG, the ability to coach staff, manage KPI delivery, and maintain MHE and racking safety.

Qualifications

• Experience in a similar role - Chargehand / Line Leader / Team Leader / Step-In Team Leader
• Experience leading and supervising a team
• Previous experience in an FMCG manufacturing environment (preferably food related)
• Comfortable working in a cold, fast paced environment to daily targets, in a safe and controlled manner
• Good level of computer skills (Microsoft Office)
• Resilience and able to adapt to change
• Strong commitment to progression and personal development

Responsibilities

• Supervising the daily activities within the export area to meet targets safely.
• Overseeing loading bay operations including receipt and dispatch of products.
• Ensuring customer orders are picked, prepared and dispatched with correct documentation.
• Escalating operational issues promptly to Supervisors or Management.
• Liaising with Administrators to coordinate haulier activity.
• Communicating effectively with haulier drivers per Health & Safety procedures.
• Providing guidance and coaching to Cold Store Operatives.
• Maintaining MHE and racking systems safely; reporting defects.
• Building relationships with colleagues, Supervisors, Managers and external stakeholders.
• Minimising downtime and maintaining productivity.
• Delivering excellent customer service through on-time deliveries and reduced returns.
• Supporting resource planning with Supervisors to maintain staffing levels.
• Motivating, coaching and developing team members.
• Carrying out compliance and quality checks and reporting non-conformances.
• Ensuring corrective actions are implemented and issues prevented.
• Monitoring and delivering against departmental KPIs.
• Operating with regard to environmental impact and workplace safety.
• Conducting objective performance assessments and providing feedback.
• Ensuring team understand responsibilities and tasks.
• Experience in a similar role - Chargehand / Line Leader / Team Leader / Step-In Team Leader

Skills

Team leadership

FMCG experience

Microsoft Office

Adaptability

Performance coaching

Development mindset

Job description

Reporting to the Cold Store Supervisors, you will play a key role in overseeing the day-to-day operation of the export area, supporting Cold Store Operatives, and ensuring products are processed, picked, and dispatched efficiently. You will be responsible for maintaining high standards of safety, quality, productivity, and customer service while helping the team achieve operational targets.,

• Supervising the daily activities within the designated export area to ensure operational targets are met efficiently and safely.
• Overseeing loading bay operations, including the receipt and dispatch of products.
• Ensuring all customer orders are accurately picked, prepared, and dispatched with the correct documentation.
• Escalating operational issues promptly to Supervisors or Management.
• Liaising with Administrators to coordinate haulier activity and ensure smooth logistics operations.
• Communicating effectively with haulier drivers in line with Company Health & Safety procedures.
• Providing guidance and support to Cold Store Operatives and monitoring performance standards.
• Ensuring all Material Handling Equipment (MHE) and racking systems are maintained safely, reporting any defects or concerns.
• Building effective working relationships with colleagues, Supervisors, Managers, and external stakeholders.
• Minimising downtime and ensuring productivity remains at the required level.
• Delivering excellent customer service through on-time deliveries and reduced customer returns.
• Supporting resource planning by working with Supervisors to ensure appropriate staffing levels are maintained.
• Motivating, coaching, and developing team members to maximise performance and engagement.
• Carrying out compliance and quality checks within the department and reporting any non-conformances.
• Ensuring corrective actions are implemented and repeat issues are prevented.
• Monitoring and delivering against departmental Key Performance Indicators (KPIs).
• Operating responsibly with consideration for environmental impact and workplace safety.
• Conducting objective performance assessments and providing constructive feedback.
• Ensuring team members clearly understand their responsibilities and assigned tasks.Experience in a similar role - Chargehand / Line Leader / Team Leader / Step-In Team Leader
• Experience leading and supervising a team
• Previous experience in an FMCG manufacturing environment (preferably food related)
• Comfortable working in a cold, fast paced environment to daily targets, in a safe and controlled manner
• Good level of computer skills (Microsoft Office)
• Resilience & able to adapt to changeStrong commitment to progression and personal development
• Weekly pay / time and a quarter pay for overtime
• 28 days annual leave
• Company pension scheme - up to 10% employer contribution
• Purchase company shares via discounted share scheme
• New canteen providing breakfast and lunch options
• Access to retail discounts app, bike to work scheme, health and wellbeing platform