Export Channel Development Manager - Farringdon/Hybrid

Royal Mail Group; London; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A leading company seeks an Export Channel Development Manager to drive growth in consumer channels. This role involves developing strategies, managing pricing, and enhancing partnerships across multiple sales channels. Candidates should have strong leadership and marketing experience, with a Bachelor's degree preferred. The position offers competitive salary, benefits, and a hybrid working model.

Benefits

Healthcare

18% annual bonus potential

27.5 days annual leave

Company pension scheme

Family-friendly support

Sick pay and wellbeing services

Over 800 discounts and offers

Qualifications

• Proven experience in marketing and sales.
• Strong background in developing and maintaining strategic partnerships.

Responsibilities

• Lead channel strategy for consumer export profit centre.
• Manage international export consumer tariff pricing strategy.
• Develop analytical frameworks for integrated consumer channel strategy.

Skills

Leadership

Communication

Negotiation

Data-driven decision-making

Education

Bachelor's degree

Job description

Job reference 324799

Export Channel Development Manager - Farringdon/Hybrid

Competitive salary plus £4800 car allowance or £4300 as cash via payroll each month (£358.33), healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays rising with service, and a company pension scheme with highly competitive contribution rates.

Permanent, Full time

Farringdon, London (2/3 days per week in office)

An exciting opportunity has arisen to join Royal Mail as an Export Channel Development Manager. In this role, you'll lead the channel strategy for the consumer export profit centre which represents approximately £300m of revenue and gross profit of approximately £140m.

This role focuses on developing a consumer channel strategy to allocate resources effectively and deliver targeted returns across physical, digital, and marketplace channels. The goal is to address declining sales and drive growth in consumer channels aligned with overall market trends.

About the role

In this role, you'll:

1. Be accountable for achieving specific profit, revenue, and volume targets across multiple channels and develop analytical frameworks to support an integrated consumer channel strategy.
2. Manage the International Export consumer tariff pricing strategy across all sales channels, including ad hoc pricing changes and reporting on their effects.
3. Maintain critical relationships and develop product enhancements to protect and grow major marketplaces such as Etsy (£16m) and eBay (£2.5m).
4. Build propositions for online and POL channels, working with cross-functional teams to deliver consumer-focused solutions.
5. Align export consumer strategy with domestic strategies where appropriate, collaborating with teams across domestic, technology, legal, and others to improve performance.
6. Develop a roadmap of interventions to enhance RM export credibility in current and potential marketplaces, including commercial engagement and development plans with Amazon.
7. Manage marketing and sector engagement plans in collaboration with Sales, Marketing, external agencies, Group Communications/PR, and others.
8. Implement performance management and profit growth frameworks aligned with domestic teams but focused on Export needs.
9. Work closely with Pricing and Finance to develop a dynamic pricing approach focused on key lanes by channel.
10. Ensure the overall consumer proposition is tailored and calibrated by channel, with a commercial development roadmap to drive growth and align with Export Portfolio Transformation.

About you

To succeed in this role, you should possess:

• A Bachelor's degree in a related field.

Experience

• Proven experience in marketing and sales.
• Strong background in developing and maintaining strategic partnerships.
• Success in adapting strategies to changing market conditions.
• Leadership experience in international logistics.
• A track record of channel management, including initiatives to drive profitable growth across multiple channels.

Skills

• Strong leadership and team management skills.
• Excellent communication and stakeholder management skills, with a collaborative leadership style.
• In-depth knowledge of the UK parcel market and sales channels.
• Proficiency in data-driven decision-making using analytics tools.
• Knowledge of the UK consumer and small business e-commerce market.
• Exceptional negotiation and relationship management skills with various business partners.

Extra Benefits

Family-friendly support, including enhanced maternity pay, paternity leave, adoption leave, and shared parental leave.

Over 800 discounts and offers on groceries, days out, holidays, and household bills.*

Sick pay and wellbeing services providing physical and mental health support, financial and social advice, accessible 24/7.

*Available only to permanent employees.

Next Steps

The next stage involves a face-to-face or virtual interview with competency-based and role-specific questions. We aim to be transparent about our qualities and provide interview questions in advance to help you prepare and showcase your best examples.

Royal Mail values diversity and inclusion, supporting adjustments during the application process and welcoming applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.

For more information about Royal Mail Group and our values, visit: Royal Mail Group

Closing Date: 27th May 2025. The advert may close early if sufficient applications are received.