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A leading company is seeking an Export Channel Development Manager in London. This role involves driving the consumer channel strategy for significant revenue growth. The ideal candidate will have a strong background in marketing, sales, and international logistics, with excellent leadership and communication skills. The position offers a competitive salary, bonuses, and comprehensive benefits, including family-friendly support and a focus on employee wellbeing.
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Royal Mail Group
London, United Kingdom
Other
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Yes
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905c9a3756aa
2
14.05.2025
28.06.2025
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Job reference 324799
Export Channel Development Manager - Farringdon/Hybrid - BC8N
Competitive salary plus £ 4800car allowa nce or £4300 as cash via payroll each month (£358.33), healthcare , 18% annual bonus potential,27.5da ys annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full time
Farringdon, London (2/3 days per week in office)
An exciting opportunity has arisen to join Royal Mail as an Export Channel Development Manager. In this role you'll lead the channel strategy for the consumer export profit centre which represents c.£300m of revenue and gross profit of c.£140m.
In this role, the focus is on driving the development of a consumer channel strategy to allocate resources effectively and deliver targeted returns across physical, digital, and marketplace channels. The specific goal is to address the decline in sales and propel the consumer channels towards growth in alignment with the overall market trend.
About the role
In this role you'll
• Be accountable for achievement of specific profit / revenue / volume targets across multiple channels and development of analytical framework to drive delivery of an integrated consumer channel strategy.
• Be responsible for the International Export consumer tariff pricing strategy across all sales channels, ad hoc pricing changes and corresponding reporting on effects.
• Be accountable for critical relationship and product enhancements and developments to protect and grow major marketplaces such as Etsy (£16m), eBay £2.5m)
• Builds propositions for online and POL channels and work with cross functional teams to deliver solutions that drive consumer strategy.
• Align export consumer strategy where appropriate with that of domestic and work closely with multiple functions including domestic, technology, legal and others to drive performance.
• Develop roadmap of targeted interventions to increase credibility of RM export offer for current and potential marketplaces, critically including commercial engagement and development plan with Amazon.
• Develop and manage marketing and sector engagement plan working with Sales, marketing, external agencies, Group Comms/ PR and others.
• Agree and implement performance management and profit growth approach and framework aligned with domestic teams but focused on needs of Export.
• Work closely with Pricing and Finance to develop more dynamic pricing approach focused on key lanes by channel.
• Ensures that the overall consumer proposition is tailored and calibrated by channel with commercial development roadmap in place and managed to improve offer, drive growth and fully align with Export Portfolio Transformation.
About you
In order to excel in this position you'll posess the below skills and experience:
• Bachelor's degree in related field.
Experience
• Proven experience within marketing and sales.
• Strong background in developing and maintaining strategic partnerships.
• Demonstrated success in adapting strategies quickly to meet changing market conditions.
• Proven leadership experience in international logistics
• Proven track record of channel management including delivery of initiatives to drive profitable growth across multiple channels simultaneously.
Skills
• Strong leadership and team management skills.
• Excellent communication and stakeholder management skills, with a collaborative leadership approach.
• In-depth knowledge of the UK parcel market and sales channels.
• Proficient in data-driven decision-making, utilizing analytics tools to inform strategies.
• In-depth knowledge of the UK consumers / small business e commerce market
• Exceptional negotiation and relationship management skills with related and non-related business partners.
•Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
•Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
•Supportive and generous company sick pay
•Your Wellbeing -you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees
Next Steps
The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: 27th May 2025. Please note, this advert may close early if the appropriate number of applications has been reached.