Export Channel Development Manager - Farringdon/Hybrid - BC8N

Royalmailgroup; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading company in the UK is seeking a strategic leader for their consumer export profit centre. The role involves driving channel strategy, managing pricing, and enhancing partnerships. Ideal candidates will have a strong marketing background and leadership skills. This position offers a competitive salary, benefits, and the opportunity to influence growth in a critical business area.

Benefits

Healthcare

18% annual bonus potential

27.5 days annual leave plus bank holidays

Company pension scheme

Car allowance or cash option

Qualifications

• Proven experience in marketing and sales.
• Strong background in developing strategic partnerships.

Responsibilities

• Lead the channel strategy for consumer export profit centre.
• Develop a consumer channel strategy to drive growth.
• Build propositions for online and POL channels.

Skills

Leadership

Communication

Negotiation

Data-driven decision-making

Education

Bachelor's degree in a related field

Job description

Job reference 324799

Competitive salary plus £4800 car allowance or £4300 as cash via payroll each month (£358.33), healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays rising with service, and a company pension scheme with highly competitive contribution rates.
Permanent, Full time
Farringdon, London (2/3 days per week in office)

For a full job description, please click on the following link:Job Descriptions

Lead the channel strategy for the consumer export profit centre, which represents c.£300m of revenue and gross profit of c.£140m. This channel is poorly understood yet is critical to the RM turnaround plan.

Drive the development of a consumer channel strategy to ensure effective allocation of resources and delivery of targeted returns across physical, digital, and marketplace channels. Specifically, to arrest the decline in sales and put the consumer channels on a path of growth in line with the rest of the market.

About the role

In this role, you'll:

1. Be accountable for achievement of specific profit/revenue/volume targets across multiple channels and develop an analytical framework to drive the delivery of an integrated consumer channel strategy.
2. Be responsible for the International Export consumer tariff pricing strategy across all sales channels, ad hoc pricing changes, and corresponding reporting on effects.
3. Be accountable for critical relationships and product enhancements to protect and grow major marketplaces such as Etsy (£16m), eBay (£2.5m).
4. Build propositions for online and POL channels and work with cross-functional teams to deliver solutions that drive consumer strategy.
5. Align export consumer strategy where appropriate with that of domestic and work closely with multiple functions including domestic, technology, legal, and others to drive performance.
6. Develop a roadmap of targeted interventions to increase the credibility of RM export offers for current and potential marketplaces, including a commercial engagement and development plan with Amazon.
7. Develop and manage marketing and sector engagement plans working with sales, marketing, external agencies, Group Comms/PR, and others.
8. Implement performance management and profit growth frameworks aligned with domestic teams but focused on export needs.
9. Work closely with Pricing and Finance to develop a more dynamic pricing approach focused on key lanes by channel.
10. Ensure that the overall consumer proposition is tailored and calibrated by channel with a commercial development roadmap to improve offers, drive growth, and align with Export Portfolio Transformation.

About you

To excel in this position, you'll possess:

• Bachelor's degree in a related field.

Experience

• Proven experience in marketing and sales.
• Strong background in developing and maintaining strategic partnerships.
• Success in adapting strategies quickly to changing market conditions.
• Proven leadership in international logistics.
• Track record of channel management, delivering initiatives to drive profitable growth across multiple channels.

Skills

• Strong leadership and team management skills.
• Excellent communication and stakeholder management skills, with a collaborative leadership approach.
• In-depth knowledge of the UK parcel market and sales channels.
• Proficient in data-driven decision-making using analytics tools.
• Knowledge of the UK consumer and small business e-commerce market.
• Exceptional negotiation and relationship management skills.

Next Steps

The next stage involves a face-to-face or virtual interview with competency-based and role-specific questions.

Trust is fundamental at Royal Mail. We are transparent about the qualities we seek and want to build trust from the start. Your interview questions will be provided in advance to help you prepare and showcase your best examples. We value both trust and our people.

We understand not every candidate will meet all criteria. If your experience differs but you believe you can bring value, we want to hear from you.

Royal Mail supports diversity and inclusion through our employee network groups, fostering a positive work environment. We are committed to inclusion and representing the communities we serve.

We can accommodate adjustments during the application and hiring process. Please indicate any needs in your application.

For more about Royal Mail Group and our values, visit: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 27th May 2025. The advert may close early if sufficient applications are received.

Job Enquiries: [e-mail]

Recruitment Enquiries: [e-mail]

For CV and interview preparation, online courses are available via SuccessFactors: ‘CV Guidance’ and ‘Interview Skills’.

As part of the application, confirm you meet the eligibility criteria. Read the criteria carefully before applying. Approval from your line manager and possibly HR may be required.

Details of internal eligibility criteria are available here.

Terms of appointment are detailed in the advert, and voluntary transfer terms apply unless stated otherwise.