Export and Customs Solutions Operator

rhe; Bradford; On-site; GBP 30,000 - 45,000; Full time

Job summary

Rhenus Logistics is seeking an Export Operator in Bradford to promote European road and express services, develop accounts, and manage customs procedures. You will work closely with the customs team and other offices across the UK and Europe to ensure compliant shipments and timely deliveries.

The role demands strong communication, cost-sensitivity, and a proactive, team-oriented mindset. You will join a dynamic operations environment focused on growth in European road freight forwarding.

Qualifications

• Proficient in freight forwarding documentation and customs procedures.
• Strong understanding of import/export procedures and regulations.
• Cost-saving mindset and money-motivated approach to business.
• Multilingual abilities are preferred but not essential.

Responsibilities

• Source trailers and competitive rates from European trailer operators.
• Plan routes efficiently considering driver restrictions and customs stops.
• Ensure freight activities are cost-effective while maintaining service levels.
• Ensure shipments comply with customs regulations and related documentation.
• Check T1s released upon delivery and liaise with broker/partner when needed.
• Enter shipment information accurately into the TMS system.
• Invoice shipments through the TMS system.
• Manage inbound, outbound and domestic freight operations daily.
• Coordinate with other Rhenus offices across the UK and Europe.
• Handle day-to-day problem solving to keep operations smooth.

Skills

Communication skills

Problem solving

Organisational skills

Customer service

Team player

Commercial awareness

Multilingual

Shipping documentation knowledge

Education

Minimum C or equivalent in Maths and English

Tools

Microsoft Office

Job description

What You Can Expect :

We are recruiting for an Export Operator. We are looking for a highly motivated, dynamic, organised individual to help add value to our growing forwarding and charter operation in Bradford.

We would like the candidate to be able to promote our European road and dedicated express services at every opportunity, help win new business using bespoke Rhenus marketing tools, develop existing accounts using excellent communication skills demonstrating a personable, persuasive and professional personality.

We are looking for someone who is confident, driven and keen to progress their career within a European Road Freight Forwarding and Operational environment. The successful candidate must possess strong customs knowledge, with a thorough understanding of import/export procedures, customs compliance requirements, customs documentation, tariff classifications, and international trade regulations. Previous experience managing customs-related activities within a freight forwarding environment is highly desirable.

Rhenus Logistics offers excellent career opportunities for the right individuals.

At Rhenus, we believe everyone plays a crucial role. Whether you're driving a truck, managing inventory or handling customer enquiries, your actions drive our success. We value practical solutions and quick decisions, empowering you to take ownership and make a difference.

Recognised as a top employer, and united by a common goal, we are committed to fostering a workplace culture that encourages entrepreneurial spirit and continued growth and excellence.

The future isn't just built by the company - it's shaped by each of us, working together. Join our Rhenus community to make an impact and grow alongside a team of passionate people who are dedicated to making a difference. #empoweredbyyou

What You Bring:

Main duties:

• Sourcing trailers and competitive rates from European Trailer Operators
• Planning routes efficiently and effectively, making provisions for driver restrictions / requirements and taking into account customs clearance stops prior to planned deliveries
• Ensuring that all freight activities are cost-effective and identify cost-saving opportunities without compromising service levels by building relationships with the supplier.
• Ensuring that the shipments comply with relevant customs regulations and work closely with the customs team to issue related documentation.
• Checking T1's have been released upon delivery, if not, liaise with broker / partner
• Accurately enter shipment information into the TMS system.
• Accurately invoice shipments into the TMS system.
• Manage the daily operations of inbound, outbound and domestic freight, ensuring shipments are scheduled, tracked and delivered on time.
• Liaise and communicate with other Rhenus offices across the UK and Europe.
• Problem solving on a day-to-day basis.

Key Competencies:

• Excellent communication skills both written and verbal.
• Basic mathematical understanding.
• Good problem-solving skills.
• Ability to work under pressure in a fast-paced environment,
• Excellent level of customer service always.
• A professional manner and rapport.
• An enthusiastic, committed, flexible and can-do approach.
• Excellent organisational skills.
• A strong commercial awareness.
• A team player, who will help and motivate others.
• Experience in European Road Transport preferred.
• Confident working with all forms of customs, T1's / ENS / ELO / GMR ect.

Skills and Experience:

• undefined
• Proficient in Microsoft Office
• Has an eye for cost saving and a motivation to make money for the business.
• Being multilingual is preferred but not essential.
• Strong knowledge of shipping documentation, customs procedures, and international trade regulations.
• Strong organization of day to day work.

Qualifications:

Minimum C or equivalent in Maths and English