Expert Sales Associate — Elevate Customer Experience

Deckers Brands; Ellesmere Port; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

Storewide promotions

Job summary

Deckers Brands’ HOKA store in Ellesmere Port seeks a Sales Associate to create exceptional customer experiences and educate shoppers about HOKA products. You’ll welcome customers, share knowledge, and invite them into the HOKA community through friendly service.

You’ll handle transactions, maintain merchandising standards, stock inventory, and support team tasks in a fast-paced retail environment. A positive attitude and teamwork are essential.

Qualifications

• Two years of retail experience preferred.
• Excellent communication skills to convey Deckers Brands values to customers.

Responsibilities

• Deliver outstanding customer service and educate customers about HOKA products.
• Create personalized shopping experiences and maintain brand standards in-store.
• Handle transactions, stock shelves, and keep the store clean and organized.
• Support management with administrative tasks and inventory checks.

Skills

Customer service

Brand/product knowledge

Team player

Multi-tasking

Communication skills

Education

High School Diploma or GED

Tools

Cash register / POS system

Job description

Deckers Brands’ HOKA store in Ellesmere Port seeks a Sales Associate to create exceptional customer experiences and educate shoppers about HOKA products. You’ll welcome customers, share knowledge, and invite them into the HOKA community through friendly service.

You’ll handle transactions, maintain merchandising standards, stock inventory, and support team tasks in a fast-paced retail environment. A positive attitude and teamwork are essential.