Expert Client Advisor - New Bond Street

LVMH; Greater London; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Training program

Career development

Benefits package

Job summary

Louis Vuitton in London is seeking a passionate Beauty Expert Client Advisor to elevate our luxury beauty experience. You will deliver tailored consultations, showcase artistry, and act as brand ambassador, blending technical makeup skills with engaging storytelling.

The role requires 3-5+ years in luxury beauty, exceptional communication, client-centric service, and a refined sense of luxury presentation. You will work across our London stores, support clienteling, and contribute to a high-end

Qualifications

• Experience: 3-5+ years in luxury beauty or makeup retail.
• Makeup artistry: master in makeup artistry with trend awareness and personalization.
• Communication and interpersonal skills: confident, creative client engagement.
• Passion for beauty and culture: fashion/art culture affinity, trend awareness.
• Client-centric approach: focus on delivering exceptional customer service.
• Adaptability: thrives in fast-paced luxury retail with high-touch interactions.
• Professional presentation: impeccably presented with luxury standards.
• Product knowledge: deep understanding of beauty products and services.

Responsibilities

• Deliver personalized beauty consultations and bespoke makeup/fragrance solutions.
• Apply advanced makeup artistry techniques and guide product selection and shade matching.
• Share Louis Vuitton's heritage through immersive storytelling to educate clients.
• Foster long-term client relationships using clienteling tools for follow-up.
• Uphold luxury standards in presentation, cleanliness, and in-store organization.
• Mentor in-store teams, sharing beauty techniques and product knowledge.
• Stay current with beauty trends and innovations to uphold brand excellence.
• Contribute to achieving sales targets through exceptional client engagement.

Skills

Makeup artistry

Luxury beauty

Communication

Client relationships

Adaptability

Professional presentation

Product knowledge

Storytelling

Job description

Louis Vuitton is seeking a passionate and skilled Beauty Expert Client Advisor, to join our team and elevate our establishment in the beauty sector. This role is crucial for delivering exceptional client experiences, combining technical expertise with compelling storytelling, and acting as an ambassador for the Louis Vuitton beauty vision.

Job responsibilities

Key Responsibilities:

• Delivering Tailored Beauty Experiences: Provide personalized beauty consultations, understanding clients' needs to create bespoke makeup and fragrance solutions. Offer customized beauty advice and recommendations based on individual preferences and styles.
• Advanced Makeup Artistry: Apply advanced makeup artistry skills to ensure each client discovers the transformative power of beauty through expert application. Provide guidance on product selection, shade matching, and application techniques.
• Storytelling and Brand Heritage: Share Louis Vuitton's artistic heritage and educate clients through immersive and engaging storytelling, bringing the brand's craftsmanship to life.
• Client Relationship Management: Foster long-term client relationships, ensuring every beauty journey is elevated and memorable, and building loyalty. Utilize clienteling tools for personalized follow-up.
• Maintaining Luxury Standards: Uphold the highest standards of presentation, cleanliness, and organization within the beauty space, reflecting the elegance and sophistication of the Louis Vuitton aesthetic.
• Team Collaboration and Mentorship: Inspire and elevate in-store teams by sharing knowledge, contributing to a culture of excellence, and acting as a mentor for beauty techniques and product knowledge.
• Staying Current with Trends:Remain at the forefront of beauty trends and innovations, refining expertise to uphold Louis Vuitton's standards of excellence.
• Achieving Sales Objectives:Contribute to individual and team sales targets through effective client engagement and relationship building.

Profile

Desired Skills and Qualifications:

• Experience: 3-5 + years of experience in luxury beauty or makeup retail.
• Makeup Artistry: Master in makeup application with an innovative approach to beauty trends and techniques, and a refined ability to personalize beauty solutions.
• Communication and Interpersonal Skills: Natural communicator who can engage clients with confidence and creativity, possessing excellent communication and interpersonal skills.
• Passion for Beauty and Culture: Passionate about fashion, art, and culture, with a keen eye for cutting-edge beauty trends, embodying the Maison's spirit.
• Client-Centric Approach: A client-centric relationship builder with a focus on delivering exceptional customer service.
• Adaptability: Adept at working in a fast-paced luxury retail environment and thriving in high-touch interactions.
• Professional Presentation: Impeccably presented with a commitment to maintaining high luxury standards.
• Product Knowledge: In-depth knowledge of beauty products and services.

Additional information

Louis Vuitton emphasizes creating an inclusive environment and offers industry-leading training, career development opportunities, and a comprehensive benefits package.

Important Information:Applicants must have the legal right to work in the UK. Please note that Louis Vuitton is unable to provide visa sponsorship for this role. This position requires flexibility to work a rotating shift pattern (including evenings, weekends, and public holidays) and the ability to work across our London store network as business needs require.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.