Experiential Campaigns Account Manager

Whistl; England; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

23 days' annual leave

Company Pension

Long service rewards

Health cash plan

Life assurance scheme

Critical Illness cover

Employee assistance programme

Career development opportunities

Job summary

Relish is seeking an organised Account Manager in the UK to own experiential campaigns from enquiry to delivery. You will work with clients, retailers and suppliers to ensure campaigns run on time, within budget and to a high standard.

You will manage campaigns, maintain revenue forecasts and develop commercial opportunities, while building trusted relationships and presenting plans to stakeholders. This is a client‑facing role with active travel to locations as required.

Qualifications

• Experience delivering experiential marketing or out‑of‑home activations.
• Interest in marketing, account management or campaign delivery.
• Strong project management and organisational skills.
• Excellent attention to detail.

Responsibilities

• Manage experiential, sampling and out‑of‑home campaigns from briefing through to completion.
• Support the sales team in converting campaign opportunities and delivering against client expectations.
• Build and maintain trusted relationships with allocated clients, retailers and suppliers.
• Independently manage inbound enquiries, insert advertisers, bookings and allocated projects.
• Coordinate with experiential, print and packaging suppliers, negotiating effectively to achieve high‑quality and commercially competitive outcomes.
• Create and manage detailed project plans and critical pathways, identifying potential delays, risks and contingency requirements.
• Monitor campaign budgets, commercials and profitability.
• Maintain accurate revenue forecasts, pipelines and account updates.
• Ensure client and supplier KPIs, service levels and deadlines are consistently achieved.
• Identify suitable brands for campaigns and undertake outreach to both new and existing contacts.
• Spot opportunities to increase revenue and client spend across allocated accounts.
• Prepare clear, persuasive presentations, proposals and strategic narratives for client and supplier meetings.
• Attend and occasionally present or pitch during client and supplier meetings.
• Manage essential campaign administration, including supplier set‑up, purchase orders, billing, invoicing and payment terms.
• Travel independently to client meetings and campaign locations when required.
• Represent the organisation professionally and in line with its core values.

Skills

Experiential marketing

Account management

Campaign delivery

Budget management

Presentation skills

Tools

Microsoft Excel

CRM systems

Job description

Relish is seeking an organised Account Manager in the UK to own experiential campaigns from enquiry to delivery. You will work with clients, retailers and suppliers to ensure campaigns run on time, within budget and to a high standard.

You will manage campaigns, maintain revenue forecasts and develop commercial opportunities, while building trusted relationships and presenting plans to stakeholders. This is a client‑facing role with active travel to locations as required.