EXPERIENCED SIA DOOR SUPERVISORS - LICHFIELD

GuardPass Limited; Lichfield; On-site; GBP 12,000 - 18,000; Full time

Job summary

GuardPass Limited is seeking a Door Supervisor to oversee safety and security at our venues in the United Kingdom. The role focuses on protecting staff and clients while delivering excellent service and maintaining orderly operations.

You will screen visitors at entry, enforce age restrictions, manage entry/exit, perform ID checks, and respond calmly to emergencies with professionalism and reliability.

Qualifications

• A valid SIA licence is required.
• Excellent communication skills and a customer service focus.
• Ability to work effectively as part of a team.
• Reliable and capable of handling emergency situations.

Responsibilities

• Screen visitors for suitability at the entrance.
• Ensure visitors are not under 18 or in possession of drugs or weapons.
• Control entry and exit routes.
• Manage customers to maintain a safe venue environment.
• Perform crowd control and supervise arrivals.
• Carry out ID checks.
• Screen and search for individuals.

Skills

Excellent communication

Customer service oriented

Teamwork

Calm under pressure

Education

SIA Door Supervisor Licence

Job description

Job Purpose

The primary role of a Door Supervisor is to ensure the safety and security of the venue's clients and employees.

Job Overview

As a Door Supervisor, you will ensure the safety of staff and customers, as well as protect assets within the clients' business and provide excellent customer service.

Main Duties and Responsibilities

• You will be stationed at the building's entrance, screening visitors for suitability.
• Ensure the visitor is not under the age of 18 or in possession of any dangerous substances or things, such as drugs or weapons
• Controlling entry and exit route
• Customer management to maintain a safe environment within the venue
• Crowd control
• Supervising customer arrivals
• Carrying out ID checks
• Screening and searching for individuals

Requirements

• A valid SIA licence - Door Supervisor Licence
• Have excellent communication skills and be customer service focused
• Be able to work as part of a team
• Be reliable and confident
• Ability to tackle emergency situations
• Ability to remain calm and professional in stressful situations