Experienced Office Administrator

Mid-west Services UK Ltd; London; On-site; GBP 100,000 - 125,000; Part time

Job summary

Mid-west Services UK Ltd is seeking a proactive Administrative Officer for their S-B-N team in Stratford, London. This role encompasses essential administrative duties and provides excellent customer service during convenient part-time hours. Ideal for students or parents looking for stable afternoon work, the position is both permanent and offers professional development opportunities.

Benefits

Paid bank holidays (pro-rata)

Statutory Sick Pay entitlement

Professional development opportunities

Permanent contract

Qualifications

• Proven office experience in an administrative or customer service role.
• Experience with MS Office and email systems.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Handle all incoming calls, emails, and inquiries professionally.
• Manage client accounts and onboarding processes.
• Maintain meticulous filing systems and databases.
• Monitor and replenish all office supplies.

Skills

Organisational skills

Professional communication

Basic IT proficiency

Attention to detail

Ability to manage multiple tasks

Job description

We are seeking a highly organised, proactive, and customer-focused Administrative Officer to join our S-B-N team. This role involves providing essential administrative support, ensuring smooth office operations, and delivering excellent customer service in a professional environment, Monday-Friday 3:00 PM – 6:00 PM.

Why You’ll Love This Role

Essential Requirements:

• Proven office experience in an administrative or customer service role.
• Strong organisational skills and attention to detail.
• Professional communication (both written and verbal).
• Ability to manage multiple tasks efficiently.
• Basic IT proficiency (MS Office, email systems).

Ideal Candidate Profile:

• Experienced office professionals: seeking part-time hours, who excel in organised, client-facing roles.
• Students with office experience: Ideal afternoon hours that work around lecture schedules.
• Parents/part-time workers: with administrative background, stable hours for school pickups or other commitments.
• Career-starters: with office exposure wanting to develop further in a thriving business environment.

Key Responsibilities:

• Be the welcoming face of our business centre for all clients and visitors.
• Professionally handle all incoming calls, emails and enquiries.
• Manage client accounts and onboarding processes.
• Maintain meticulous filing systems and databases.
• Process invoices and follow up on payments.
• Monitor and replenish all office supplies.
• Maintain premises to exceptional standards: performing light cleaning duties and ensuring all toiletry supplies are fully stocked.
• Provide comprehensive administrative support to the team.

We Offer:

• £12.50 per hour.
• Paid bank holidays (pro-rata).
• Statutory Sick Pay entitlement.
• Permanent contract.
• Professional development opportunities.

Convenient afternoon hours – (3-6pm).
Easy commute – just minutes from Stratford Station.
Professional work environment – in a thriving business location.
Stable, permanent position – with regular hours.

Location & Commute

Prime Stratford location (E15 postcode).
5-minute walk from Stratford International.
Excellent transport links (Elizabeth Line, Jubilee, Central lines).
Surrounded by amenities including Westfield Shopping Centre.

Application Deadline: 04/05/2025

Experience: Required

Languages: English – Advanced

Employment: Part-time

Schedule: Monday to Friday 3pm to 6pm

Salary: up to £12.50 hourly

Starting time: Immediate start!

About Mid-west Services UK Ltd:

Midwest Services specialises in providing top-notch staffing solutions for both skilled and unskilled labour. We cater to sectors including Construction, Property Management and Maintenance, Hotel and Hospitality, Security, Housing associations, and more.