Experienced Maintenance Person

The Rank Group; London; On-site; Full time

Job summary

An established industry player invites you to join their maintenance team in London. In this vital role, you will ensure the club remains a safe and welcoming environment for customers and colleagues alike. With a focus on teamwork and technical skills, you will manage building maintenance, implement preventative programs, and uphold health and safety standards. This is a fantastic opportunity to be part of a growing organization that values customer excellence and innovation. If you have a passion for maintenance and customer service, this role is perfect for you!

Qualifications

• Knowledge of safety and health regulations is essential.
• Experience in facilities or building management is required.

Responsibilities

• Ensure prompt upkeep of the building and facilities.
• Implement and deliver a preventative maintenance program.
• Maintain cleanliness and order in the club environment.

Skills

Teamwork

Technical Skills

Problem Solving

Customer Service

Education

Relevant Technical Qualifications

Tools

Building Maintenance Tools

Job description

Company Description

Located in the heart of London, The Victoria is Grosvenor Casinos flagship venue & has been entertaining our valued customers for 60 years.

We are set to enhance our vision with an upcoming £14 million refurbishment, positioning it as the premier gaming venue of choice in the UK for both our customers & team members.

At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

Job Description

Our maintenance team takes great pride in ensuring that their club looks and feels sharp! They bring to the role fantastic teamwork, excellent technical skills and clear understanding of reactive and proactive building maintenance in delivering a safe and welcoming environment for customers and fellow colleagues alike.

You will:

1. Acknowledge, welcome and assist customers in all areas
2. Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
3. Prompt upkeep of the building, facilities and all Rank assets
4. Reporting, fixing and escalating all equipment and building issues
5. Create, implement and deliver a preventative maintenance program for the club in discussion with the management
6. Carry out all necessary daily, weekly and monthly inspections and checks; liaise with any local authorities and Rank health and safety managers as required
7. Encourage a culture of preservation, protection and safety in the club at all times
8. Ensure that the building and surrounding area is kept clean, tidy and in good working order
9. Maintain the décor, fixtures and fittings of the building to the required standard
10. Receive, check, and store goods received under the correct conditions

Qualifications

1. Knowledge and understanding of current statutory, safety and health regulations
2. Experience in facilities or building management in any industry
3. Any relevant technical qualifications
4. Ability to remain calm under pressure, and deal with unprecedented situations
5. Must be 18+ & have right to work in the UK

This is a full time position (40 hours per week).

The pay rate is £17.72 per hour.