Experience & Events Lead

Heat Geek; Greater London; Hybrid; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Heat pump grant (£5,000)

Company shares

Private medical & dental

Learning & development budget

Annual summer retreat

Season train ticket loan

Cycle to work

Yoga & socials

Job summary

Heat Geek is seeking an Experience Manager to build culture and orchestrate unforgettable events for employees, installers, and partners. You’ll lead office ambience, supplier relationships, and a calendar of monthly socials that energise the team.

The role blends events production, culture curation, and travel support for senior leaders as we expand internationally. It requires initiative, meticulous attention to detail, and a passion for climate-tech impact.

Qualifications

• Experience in events management, hospitality, concierge services, or executive support, or a combination of these.
• Obsessively detail-oriented: you notice the things other people miss, and you care about them because they know they're what separates a good experience from an unforgettable one.
• Highly action-oriented: you take ownership immediately, work well with minimal direction, and have a strong instinct for what needs to happen next.
• Calm and competent under pressure, because events don't always go to plan and you're the kind of person who quietly figures it out.
• Strong communicator and relationship-builder, comfortable working with everyone from team members to external vendors to senior leadership.

Responsibilities

• Own and continuously improve the look, feel, and energy of our office, making it a place people genuinely love coming to.
• Source and manage suppliers, perks, and day-to-day touches that elevate the everyday experience of working at Heat Geek.
• Plan and run a monthly team social, our annual Christmas celebration, and periodic away days.
• Brief and manage external agencies on larger events, ensuring on-brand and on-budget delivery.
• Design and deliver 6-10 installer events per year, in-office and external venues, strengthening relationships with engineers.
• Own the full event lifecycle: concept, logistics, on-the-day execution, and follow-up.
• Provide travel and logistics support to the C-level team, and coordinate international travel for leadership as needed.

Skills

Events management

Hospitality

Executive support

Vendor management

Logistics coordination

Job description

Heat Geek is seeking an Experience Manager to build culture and orchestrate unforgettable events for employees, installers, and partners. You’ll lead office ambience, supplier relationships, and a calendar of monthly socials that energise the team.

The role blends events production, culture curation, and travel support for senior leaders as we expand internationally. It requires initiative, meticulous attention to detail, and a passion for climate-tech impact.