Expenses Administrator

ITV; Manchester; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Hybrid work schedule

Supportive environment

Job summary

ITV is seeking an Expenses Administrator on a fixed-term contract in Manchester, reporting to the PTP Compliance Manager. You will review, validate, and process employee expense reports in line with policy, tax rules, and internal controls, ensuring reimbursements are completed within a 48-hour SLA.

You’ll train colleagues on expense software, clear aged transactions, audit receipts, and investigate discrepancies to mitigate fraud and compliance risks, with hybrid working (2 days in the office).

Qualifications

• Significant experience in processing employee expenses and reimbursements.
• Strong Excel skills to manipulate and review data.
• Experience with accounting software (Oracle/SAP) and payables ledger interaction.

Responsibilities

• Review and process expense reports within 48 hours of receipt.
• Ensure compliance with expenses policy and tax regulations.
• Investigate discrepancies and potential fraud; support audits and training.

Skills

Expense processing

Excel

Oracle

Fraud awareness

Shared Services environment

Tools

Oracle

SAP

Job description

Workplace: MediaCity, Manchester + Hybrid (2 days per week in the office)

Closing Date: 23rd November 2026

The team..

The Purchase to Pay (PTP) Compliance and Expenses team sits within our Finance Operations hub, playing a vital role in managing employee reimbursement workflows, safeguarding financial controls, and driving policy compliance. Operating in a collaborative and customer-focused shared services environment, our team takes pride in maintaining accurate records, educating the business, and delivering high-quality, right-first-time processing to ensure our colleagues are reimbursed accurately and efficiently.

The role..

We’re looking for a detail-oriented Expenses Administrator to join our team on a fixed-term contract basis until November 2027. Reporting directly to the PTP Compliance Manager, you will play a crucial role in managing and processing employee expense reports across the business.

In this role, you will review, validate, and process claims in line with company policies, internal control standards, and tax regulations, ensuring reimbursements are handled within a 48-hour SLA. You will support colleagues with submission queries, provide training on expense software, clear aged corporate credit card transactions, audit receipts rigorously, and investigate discrepancies to mitigate fraud and compliance risks.

Some of your key day to day responsibilities will include:

• Reviewing and processing employee expense reports for reimbursement within 48 hours of receipt, thoroughly validating receipts and supporting documentation.
• Ensuring strict compliance with company expenses policy, relevant tax regulations, and internal controls, constructively challenging claims where policies are not followed.
• Investigating discrepancies and inconsistencies in submitted claims, identifying root causes, and resolving issues to prevent recurring errors.
• Flagging policy violations and potential fraud directly to the PTP Compliance Manager.
• Managing aged credit card balances and transactions to ensure prompt reconciliation in line with policy and avoid compliance breaches.
• Reviewing ageing schedules and expense reports to actively drive down overdue, returned, or rejected claims.
• Liaising with business areas to pre-plan for peak submission periods, stabilising the workflow of claims across the department.
• Providing guidance, support, and targeted training to employees on expense system usage, proper submission guidelines, and policy updates.
• Handling employee disputes and queries regarding expense reimbursements with accountability and professionalism through to resolution.Supporting internal and external audits by providing requested documentation, audit samples, and analytical reporting.

Skills you’ll need (minimum criteria)

• Significant experience working within an Expenses team, with a strong understanding of end-to-end employee expense processes and their interaction with the payables ledger.
• Basic understanding of financial and tax regulations related to employee expense processing and reimbursements.
• Experience with accounting software (e.g., Oracle, SAP) alongside strong proficiency in Microsoft Excel to manipulate and review data.
• Demonstrated competency in root-cause problem solving with a continuous improvement mindset.
• Preferred experience working within a fast-paced Shared Service Center environment.

Other things we’re looking for (key criteria)

• Experience working with Finance ERPs, with Oracle Fusion being an advantage.
• Practical experience working within a Shared Services / Global Business Services (GBS) environment.
• Exceptional attention to detail with rigorous receipt auditing skills and risk/fraud awareness.
• Excellent interpersonal and communication skills to explain policy requirements diplomatically while handling sensitive financial and personal data.
• Proven ability to manage high volumes of expense claims, prioritise tasks effectively, and adapt to meet stretched targets under tight timelines.
• Minimum of two office days per week required (currently Wednesdays and Thursdays), with occasional increases depending on team meetings, training sessions, or ad‑hoc operational needs.

Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.

ITV is for everyone.

We create and showcase content by, with and for everyone, connecting and reflecting modern audiences. We are committed to championing diversity, equity, and inclusion across our organisation and in everything we do.

As part of this commitment, we actively encourage applications for this role from candidates who are Deaf, Disabled and Neurodivergent, People of Colour, and candidates from working class backgrounds. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage*.

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at [e-mail].

*There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.