Expense Specialist

Control-Risks; Cardiff; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Global bonus program

Job summary

Control Risks is seeking an Expense Specialist to process employee expense claims accurately and in line with policy, while providing responsive employee support and ensuring strong financial controls.

Responsibilities include processing reimbursements, resolving payment issues, and contributing to audit-ready documentation and continuous improvement efforts. The role emphasizes data accuracy and policy adherence. Cardiff-based, full-time position with competitive benefits.

Qualifications

• Experience in expense processing, accounts payable, or finance operations.
• Understanding of expense policies and financial controls.
• Experience using expense management and ERP systems; Microsoft Dynamics (D365) would be advantageous.
• Good Excel and data analysis skills.

Responsibilities

• Process employee expense claims accurately and in line with policy.
• Respond to employee queries and provide guidance on expense requirements.
• Support expense reimbursements, payment runs, and issue resolution.
• Ensure compliance, audit readiness, and documentation.

Skills

Expense processing

Accounts payable

ERP systems

Microsoft Dynamics D365

Excel

Data analysis

Tools

Microsoft Dynamics (D365)

Job description

The Expense Specialist is responsible for the timely and accurate processing of employee expense claims, ensuring compliance with company policy and financial controls. The role provides day-to-day support to employees and stakeholders, resolves expense-related queries, and contributes to delivering an efficient expense management service.

What You'll Do:

Expense Processing

• Review and process employee expense claims in line with company policy and approval requirements.
• Validate receipts, coding, VAT treatment, and supporting documentation.
• Maintain a high level of accuracy in expense data, ensuring claims are coded correctly and all supporting documentation is complete and compliant.
• Identify and upscale policy exceptions or complex cases to the Expenses Specialist – Senior.
• Ensure expense claims are processed within agreed service levels.

Employee Support

• Respond to employee queries relating to submitted expenses and reimbursements.
• Provide guidance on expense policies and claim requirements.
• Support issue resolution and maintain a positive employee experience.

Payments & Reimbursements

• Assist with expense reimbursement payment runs.
• Investigate and resolve payment issues and rejected claims.
• Support accurate and timely employee reimbursements.

Compliance & Controls

• Ensure adherence to expense policies, procedures, and internal controls.
• Maintain accurate records and audit-ready documentation.
• Support audit requests and control reviews as required.

Reporting & Continuous Improvement

• Monitor workload and outstanding items to ensure SLA compliance.
• Identify recurring issues and opportunities to improve processes.
• Support reporting, month-end activities, and process improvement initiatives.
• Support the adoption of automation and AI solutions to improve process efficiency, accuracy, and employee experience.

Key Deliverables

1. Accurate and timely processing of expense claims.
2. On-time reimbursement of employee expenses.
3. High levels of compliance with company policy.
4. Effective resolution of employee queries.
5. Maintenance of strong financial controls and audit readiness.

Who You Are:

Technical Skills

• Experience in expense processing, accounts payable, or finance operations.
• Understanding of expense policies and financial controls.
• Experience using expense management and ERP systems; experience with Microsoft Dynamics (D365) would be advantageous.
• Good Excel and data analysis skills.

Competencies

• Strong attention to detail.
• Good organisational and time management skills.
• Effective communication and customer service skills.
• Problem-solving mindset.
• Ability to work collaboratively within a team.

Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.

We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.

As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process

“Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status”

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.