Trauma-Informed Mental Health Transport Assistant

HTG-UK; Bodmin; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Contractual Sick Pay

Employee Assistance Programme

Pension Scheme

Fully Funded Training and Uniform

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Job summary

HTG-UK is recruiting Mental Health Ambulance Care Assistants to join our team in Bodmin. You will deliver urgent transport with compassion, handle challenging situations, and work within a 4-on, 4-off schedule with 12-hour shifts from 11:00am to 11:00pm.

You will drive, support patients, and collaborate with healthcare professionals to ensure safe, dignified journeys. You will be part of a purpose-built, trauma-informed service, with training provided and opportunities for growth.

Qualifications

• Full UK Manual Driving Licence with no more than 6 points.
• Experience in health or social care with mental health needs is desirable.
• Willingness to drive and assist with non-emergency transport.

Responsibilities

• Safely transport patients in mental health ambulance transport.
• Build trust with patients using active listening and compassionate communication.
• Follow care plans, risk assessments, and safety protocols.
• Use de-escalation techniques to support patients while maintaining dignity.
• Record patient information accurately using digital or paper systems.
• Drive and maintain company vehicles in line with policies.

Skills

Compassionate

Calm under pressure

Excellent communication

Stress/aggression management

Driving licence

Caregiver experience

Tools

DBS check

Job description

HTG-UK is recruiting Mental Health Ambulance Care Assistants to join our team in Bodmin. You will deliver urgent transport with compassion, handle challenging situations, and work within a 4-on, 4-off schedule with 12-hour shifts from 11:00am to 11:00pm.

You will drive, support patients, and collaborate with healthcare professionals to ensure safe, dignified journeys. You will be part of a purpose-built, trauma-informed service, with training provided and opportunities for growth.