Exeter: Customer-Focused Sales Administrator

WA Consultants; Exeter; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Benefits

Training and development

Friendly, supportive team

Genuine responsibility and ownership

Job summary

WA Consultants in Exeter is seeking a friendly Sales Administrator to support the customer journey from enquiry to order. You’ll coordinate with colleagues across the business, keep records accurate and ensure smooth order processing.

You’ll handle quotes, respond to queries by phone, email and Teams, update the CRM, and build strong relationships with customers. If you’re organised, detail‑oriented and confident under pressure, we’d love to hear from you.

Qualifications

• Previous customer service, administration or sales support experience.
• Confident and personable.
• Strong attention to detail.
• Can keep your cool when things get busy.
• Take ownership and use your initiative.
• Enjoy being part of a team.

Responsibilities

• Speaking with customers by phone, email and Teams
• Putting together quotations
• Processing and coordinating orders
• Updating the CRM and maintaining accurate records
• Answering product and order queries
• Liaising with different departments
• Keeping customers updated
• Solving last-minute problems
• Building relationships with customers

Skills

Customer service experience

Administration or sales support

Attention to detail

Team player

Organised

Tools

CRM software

Job description

WA Consultants in Exeter is seeking a friendly Sales Administrator to support the customer journey from enquiry to order. You’ll coordinate with colleagues across the business, keep records accurate and ensure smooth order processing.

You’ll handle quotes, respond to queries by phone, email and Teams, update the CRM, and build strong relationships with customers. If you’re organised, detail‑oriented and confident under pressure, we’d love to hear from you.