Executive Receptionist

Portico; London; On-site; GBP 32,000; Full time

Job summary

A leading company in hospitality is seeking an Executive Receptionist (Client Support Executive) for its Central London offices. This role involves providing exceptional service to visitors, managing bookings, and supporting events in a dynamic law firm environment. Ideal candidates will have strong people skills, experience in client services, and the ability to thrive under pressure.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Bubbly personality and excellent people skills required.
• Experience delivering 5-star service in a corporate or hotel environment.
• Experience in a client services role preferred.

Responsibilities

• Welcome visitors and guests at reception.
• Assist with booking and facilitating onsite meetings and events.
• Handle ad-hoc daily tasks via email, phone, and service desk app.

Skills

People skills

Multitasking

Ability to work under pressure

Job description

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Company Description

Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, and believes that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that all have the same opportunities to grow, develop, and progress in their careers.

Job Description

Portico is currently recruiting for an Executive Receptionist (Client Support Executive), based at the Central London offices of one of the largest law firms in the world.

As a Client Support Executive, you will work across all areas of Client Support, from providing a friendly welcome at reception to all visitors and guests, to assisting with booking and facilitating onsite meetings and events. You will also handle other ad-hoc daily tasks and requests via email, phone, and the service desk app.

Hours: 40 hours per week, 8-hour shifts between 7am-7pm, Monday to Friday.

Salary: £31,200

FTC - 9 months Maternity Cover

Qualifications

Applicants should have a bubbly personality and excellent people skills to build long-lasting relationships. Ability to work well under pressure, multitask, and manage their day effectively to meet the needs of visiting guests, room bookings, and events management are essential.

Experience of delivering 5-star service within a busy corporate or hotel environment is required. Experience in a client services role and previous experience in a law firm would be advantageous.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform offering savings at high street retailers, hotels, cinemas, and more
• Our Training Academy provides training and development opportunities

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitality

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