Executive & Personal Assistant to Managing Director

Holiday Inn Stevenage; Stevenage; On-site; GBP 30,000 - 42,000; Full time

Job summary

Recruit Genie is seeking an exceptional Executive & Personal Assistant to support the Managing Director of two hotels. The role blends executive and personal support with administrative duties, requiring ownership, proactive planning and discretion.

You will manage the MD’s diary, coordinate meetings, organise travel itineraries and personal commitments, and liaise with hotel teams. The ideal candidate is highly organised, detail-oriented and thrives in a dynamic, hospitality environment.

Qualifications

• Experience as an EA/PA or similar high-responsibility support role.
• Experience in hotels or hospitality would be advantageous.
• Strong organisational and prioritisation skills with the ability to handle confidential information.

Responsibilities

• Manage the Managing Director’s diary, appointments and meetings.
• Coordinate meetings and ensure actions and follow-ups are completed.
• Assist with correspondence, documents, presentations and general administration.
• Liaise with management teams across both hotels.
• Support hotel teams with administrative tasks, coordination and organisation.
• Help track priorities, deadlines and key actions across the businesses.
• Act as a central point of coordination where required.
• Research and arrange travel, flights and accommodation.
• Prepare detailed travel itineraries and manage personal appointments.
• Coordinate family and personal schedules and important dates.
• Maintain calendars and timetables; manage bookings and reservations.

Skills

Diary management

Meetings coordination

Travel planning

Administrative support

Discretion

Tools

Microsoft Office

Calendar apps

Job description

We are looking for an exceptional, highly organised and proactive Executive & Personal Assistant to support the Managing Director of two hotels.

This is a varied and trusted role combining executive and personal support with administrative assistance to the hotel teams. The successful candidate will be someone who enjoys taking ownership, anticipating what needs to be done and making a busy professional and personal life run as smoothly as possible.

No two days will be the same. You may be coordinating meetings and following up actions with hotel teams one day, and organising flights, family schedules or a detailed travel itinerary the next.

Key Responsibilities

Executive & Business Support

• Manage the Managing Director’s diary, appointments and meetings
• Coordinate meetings and ensure actions and follow-ups are completed
• Assist with correspondence, documents, presentations and general administration
• Liaise with management teams across both hotels
• Support hotel teams with administrative tasks, coordination and organisation
• Help track priorities, deadlines and key actions across the businesses
• Act as a central point of coordination where required

Travel & Personal Support

• Research and book flights, hotels, transport and travel arrangements
• Prepare clear and detailed travel itineraries
• Manage personal appointments and commitments
• Coordinate family and children’s schedules, activities and important dates
• Maintain calendars and timetables
• Assist with bookings, reservations and personal administration
• Research options and make recommendations rather than simply presenting problems
• Take ownership of the many practical tasks that help simplify a busy life

About You

We are looking for someone who is:

• Exceptionally organised and reliable
• Proactive and able to anticipate what needs doing
• Comfortable taking ownership and working independently
• Excellent at prioritising multiple competing demands
• Discreet and trustworthy when handling confidential business and personal information
• A confident and clear communicator
• Resourceful and good at solving problems
• Detail-oriented without losing sight of the bigger picture
• Comfortable moving between professional and personal tasks
• Confident using Microsoft Office, calendars and modern digital tools
• Experienced in an EA, PA, Executive PA or similar high-responsibility support role

Experience within hotels or hospitality would be advantageous but is not essential. We are particularly interested in finding the right person: someone with excellent judgement, energy and a genuine desire to make things easier and better organised.

What Success Looks Like

You will become a trusted right hand to the Managing Director. You will anticipate issues before they become problems, ensure important tasks do not fall through the cracks and create greater structure and efficiency across both business and personal commitments.

This is an excellent opportunity for an experienced EA/PA who enjoys responsibility, variety and becoming indispensable to the person and businesses they support.