Executive Support Manager

Greater London Authority; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

30 days annual leave

Employer pension contribution 6.8% - 8

5%

Job summary

Greater London Authority in London, Canning Town, is seeking an Executive Support Manager to lead a team of Executive Assistants supporting senior leaders, including Executive Directors and Mayoral Appointees.

You will drive process improvements, manage governance, and deputise for the Head of Executive Support, delivering high-quality, proactive service across a complex, fast-paced organisation with hybrid working.

Qualifications

• Experience leading or supporting teams within a senior executive support environment.
• Proven track record of delivering high-level support to senior executives or leadership teams.
• Excellent stakeholder management and relationship-building skills.
• Strong organisational abilities with the capacity to manage multiple priorities and tight deadlines.
• Exceptional attention to detail and sound judgement.
• The confidence to influence, problem solve and make decisions in a complex environment.
• Advanced IT skills, including strong proficiency in Microsoft Office applications.

Skills

Leadership

Stakeholder management

Organisational skills

Attention to detail

Problem solving

Microsoft Office

Tools

Microsoft Office

Job description

Location: Canning Town, London (Hybrid Working)

Benefits: 30 days annual leave plus employer pension contribution of 6.8% - 8.5%

Contract: Permanent, Full Time

Are you an experienced executive support professional with a passion for leading high-performing teams and working at the heart of a complex, fast-paced organisation?

The Greater London Authority is seeking an exceptional Executive Support Manager to lead a team of Executive Assistants supporting some of the most senior leaders within the organisation, including Executive Directors, Mayoral Appointees and members of the Corporate Management Team. This is a unique opportunity to play a key role in supporting the delivery of London's priorities while helping to drive continuous improvement across a high-profile executive support function.

Reporting to the Head of Executive Support, you will provide leadership, guidance and operational oversight to a team of Executive Assistants, ensuring the delivery of a professional, responsive and high-quality service. You will work closely with senior stakeholders across the GLA and the Mayor's Office, managing competing priorities, supporting governance processes and helping to ensure the smooth operation of executive business activities.

Alongside your people management responsibilities, you will contribute to the strategic development of the Executive Support function, identifying opportunities to improve processes, implement new ways of working and enhance service delivery. You will also deputise for the Head of Executive Support when required and play an integral role in maintaining effective communication and collaboration across a diverse range of stakeholders.

To be successful in this role, you will bring:

• Experience leading or supporting teams within a senior executive support environment.
• A proven track record of delivering high-level support to senior executives or leadership teams.
• Excellent stakeholder management and relationship-building skills.
• Strong organisational abilities with the capacity to manage multiple priorities and tight deadlines.
• Exceptional attention to detail and sound judgement.
• The confidence to influence, problem solve and make decisions in a complex environment.
• Advanced IT skills, including strong proficiency in Microsoft Office applications.

In return, you will join one of London's most influential organisations, working alongside talented professionals who are committed to delivering positive outcomes for the capital. The GLA offers a supportive and inclusive working environment, excellent development opportunities, hybrid working arrangements and a comprehensive benefits package.