Executive Housekeeper

The Ned; London; On-site; GBP 68,000; Full time

Job summary

Join a forward-thinking hospitality establishment as an Executive Housekeeper, where your leadership will shape unforgettable guest experiences. In this pivotal role, you will oversee a large team, ensuring impeccable standards across all areas, from bedrooms to public spaces. Collaborating with various departments, you will cultivate a culture of excellence while implementing innovative strategies for continuous improvement. Benefit from a competitive salary, exceptional employee perks, and a commitment to diversity and inclusion. If you're passionate about hospitality and ready to make a significant impact, this opportunity awaits you.

Benefits

Soho House Membership

Enhanced Parental Leave

Company Sick Pay

Complimentary Meals

Learning and Development Programs

Exclusive Rates for Family and Friends

Wellbeing Benefits

Birthday Off

Paid Volunteer Day

Employee Assistance Programme

Qualifications

• Proven track record in people management and commercial performance.
• Exceptional leadership and organizational skills with an eye for detail.

Responsibilities

• Coach and develop a team of over 100 individuals.
• Create and drive the department strategy to achieve goals.

Skills

People Management

Leadership

Organizational Skills

Communication Skills

Attention to Detail

Tools

Opera PMS (V5)

Knowcross

Fourth

Adaco

Job description

Do you want to play a key role in creating the unforgettable experiences The Ned is known for? As the leader of our Housekeeping department, the Executive Housekeeper makes sure that everything from our bedrooms and spa to our public areas including our restaurants and bars are always sparkling and well presented.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Executive Housekeeper

About The Ned:

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a full floor of events spaces, ten restaurants and bars and 250 hotel bedrooms.

Reporting to our Head of Rooms you will:

• Coach and develop a team of amazing managers and supervisors to lead, inspire, and retain a team of over 100 individuals
• Create and drive the department strategy to achieve our goals and build a long-term vision, implementing any initiatives, policies, and procedures as needed
• Be the main accountable person for departmental results and you’ll lead your team in delivering all operational, commercial, experiential, and people performance Collaborate with other departments to ensure seamless guest experiences, particularly our Reception and Engineering departments.
• Recruit and train housekeeping staff, fostering a culture of excellence and continuous improvement.

What can The Ned give you?

• Salary of up to £68,000 per year (dependent on experience), including service charge
• Every house membership of Soho House
• Enhanced parental leave, company sick pay and pension
• Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Wagestream and Benefit Bank - our exclusive platform with access to hundreds of gym, shopping, and cinema discounts
• Your birthday off after a year of service and more holiday after five years
• Paid volunteer day
• Regular social events, including an annual pool party
• Employee assistance programme – 24/7 advice and support
• Reward and recognition initiatives

What you can bring to the role:

• A proven track record of delivering outstanding people management and commercial performance in a similar role and/or environment
• Exceptional leadership and organisational skills with an eye for detail and impeccable standards
• This role involves collaborating both internally and externally so our ideal person will be a strong relationship builder who is confident in any decision-making process, with excellent written and verbal communication skills
• Knowledge of the systems we use would be advantageous: Opera PMS (V5), Knowcross, Fourth, or Adaco
• Active engagement in the industry and awareness of market trends

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to live and work in the UK to be considered for this role.

Apply today and join us as Executive Housekeeper

#lovethened