Executive Global Client Partner, Growth & CX

Map; Greater London; On-site; GBP 180,000 - 260,000; Full time

Job summary

MAP, part of WPP Enterprise Solutions, seeks a Client Partner to lead strategic, enterprise-level client relationships and drive growth across global accounts. You will own long-term strategic vision, coordinate with cross-functional teams, and shape transformative programs for top brands.

You will build executive client partnerships, manage large budgets, and influence C-suite stakeholders within a global network, delivering high-impact CX and CRM initiatives.

Qualifications

• 15+ years of progressive executive experience leading large client accounts within a top-tier digital transformation consultancy, global agency network, or technology services firm.
• Proven track record of enterprise leadership managing and significantly scaling multi-million-dollar global client portfolios with direct C-suite accountability.
• Inspirational leadership skills with demonstrated success in managing, mentoring, and inspiring large, multidisciplinary teams and senior client-facing leaders.
• Deep commercial and domain expertise across data strategy, customer experience (CX), CRM, and enterprise tech platforms (e.g., Salesforce Marketing Cloud, Adobe Experience Cloud).
• Exceptional executive presence and communication skills in English, with the confidence to influence board-level decision-making and articulate complex strategies with clarity.
• Global network fluency, with experience operating seamlessly across international networks (such as WPP) to orchestrate complex, multi-region solutions.
• Hands-on experience with AI technologies and intelligent agents - both in streamlining internal ways of working and in shaping innovative deliverables that drive value for clients.
• Uncompromising accountability, self-discipline, and vision to define multi-year growth roadmaps, manage substantial budgets, and drive transformational business outcomes.

Responsibilities

• Executive Client Leadership: serve as the trusted strategic advisor to C-suite clients and expand MAP’s global engagements.
• Visionary Strategic Direction: influence multi-year roadmaps and business transformations, showcasing MAP’s capabilities.
• Inspirational Team Leadership & Mentorship: lead large cross-functional teams and mentor senior client-facing leaders.
• Commercial Stewardship & P&L Ownership: drive revenue growth, ROI, and fiscal health of client portfolios.
• Strategic Execution & Innovation: translate client objectives into revenue-generating programs.
• Global Network Orchestration: coordinate across WPP and VML networks for seamless, end-to-end solutions.

Skills

Executive leadership

Strategic direction

Client leadership

P&L ownership

Data strategy

CRM

Enterprise platforms

English communication

AI technologies

Global networks

Account leadership

Stakeholder management

Tools

Salesforce Marketing Cloud

Adobe Experience Cloud

Job description

MAP, part of WPP Enterprise Solutions, seeks a Client Partner to lead strategic, enterprise-level client relationships and drive growth across global accounts. You will own long-term strategic vision, coordinate with cross-functional teams, and shape transformative programs for top brands.

You will build executive client partnerships, manage large budgets, and influence C-suite stakeholders within a global network, delivering high-impact CX and CRM initiatives.