Executive Director, Care Services

Loros Enterprises Ltd; Leicester; On-site; GBP 33,000 - 38,000; Full time

Job summary

LOROS The Leicestershire & Rutland Hospice is seeking a Registered Manager to lead care services as part of the charity's strategy. You will be accountable for clinical governance, safeguarding and medicines management, and will chair committees to ensure oversight and action.

This executive leadership role requires strong people management, financial stewardship and the ability to provide exemplary patient- and family-centered care across the organisation.

Qualifications

Responsibilities

• Establish plans for the development of care services as part of the charity’s overall strategy and lead, motivate and inspire department colleagues to deliver these plans.
• Ensure high standards of care across all of LOROS services, achieving continuous, evidence-based improvement and delivering the expectations of the Care Quality Commission.
• Act as the charity’s Registered Manager, accountable officer for controlled drugs (in accordance with the Health Act 2006), Caldicott Guardian and designated safeguarding manager.
• Contribute to the overall leadership of LOROS as a member of the Senior Leadership Team (SLT) and represent matters relating to the charity’s care services at board and SLT levels.
• Provide executive leadership and ensure appropriate secretarial support for the Clinical Governance and Development Committee, working with the chair to plan agendas, enable effective trustee oversight and ensure decisions are implemented.
• Ensure that the views of patients and their families shape the development and delivery of LOROS services, for example through the Hospice User Group.
• Provide effective financial leadership, working with departmental budget leads and the Director of Finance and Resources to ensure that budgets are set, managed and delivered in pursuit of agreed plans and objectives.
• Ensure that an effective workforce is in place across all care services, co-ordinating skill mix and workload within teams and planning for future needs and developments.
• Ensure effective people management and clinical supervision of all departmental colleagues, nurturing talent and capability and enabling individuals to excel in their roles.
• Ensure procedural, regulatory and legislative compliance, for example in relation to matters such as safeguarding, medicines management and infection prevention.
• Work with the Facilities and Operations Manager to prevent infection and ensure high standards of cleanliness and food hygiene across all care services.
• Oversee the investigation process in relation to serious clinical incidents, ensuring they are appropriately reported internally and externally and associated actions completed.
• Ensure concerns and complaints are well managed and that learning is shared and related actions effectively implemented.
• Contribute to the negotiation of cost effective and high quality clinical contracts and Service Level Agreements (SLA) and ensure external Viability, Infection Prevention and Dietetics operate in accordance with SLAs.
• Ensure clinical policies, guidelines and Standard Operating Procedures (SOP) are reviewed and updated and new policies developed as required to meet changing service need.

Job description

LOROS The Leicestershire & Rutland Hospice is seeking a Registered Manager to lead care services as part of the charity's strategy. You will be accountable for clinical governance, safeguarding and medicines management, and will chair committees to ensure oversight and action.

This executive leadership role requires strong people management, financial stewardship and the ability to provide exemplary patient- and family-centered care across the organisation.