Executive Assistant

BT plc; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

10% on target annual bonus

Online private GP 24/7 for you and affi

Paid carers leave (up to 2 weeks)

Maternity, paternity, and adoption pay

BT product discounts

Pension scheme (employer/employee)

Holiday purchase scheme

Job summary

BT plc in London is seeking an experienced Executive Assistant to provide autonomous senior-level support to a BT leader. You will manage a complex diary, coordinate travel, and ensure efficient workflow using Office365 and digital tools to drive productivity.

The role demands exceptional written and verbal communication, high discretion with confidential information, and strong relationship-building across internal and external stakeholders to influence outcomes.

Qualifications

• Experienced EA/PA support in a fast-paced environment.
• Highly organised with diary and travel management excellence.
• Trusted and professional with discretion handling sensitive information.

Responsibilities

• Own the MD's complex diary and travel to maximise time.
• Prepare agendas, papers and reports; track actions and follow up.
• Manage the MD's inbox; delegate and prioritise actions.
• Build relationships across the business and with external stakeholders.
• Coordinate leadership calls, webcasts and engagement activities.
• Utilise Microsoft 365 and digital tools to improve productivity.
• Identify and implement smarter ways of working across the office.
• Support the MD and leadership team on special projects and onboarding.

Skills

Diary management

Meeting support

Inbox management

Stakeholder management

Communications

Microsoft 365

Digital tools

Continuous improvement

Tools

Microsoft 365

Teams

OneNote

Job description

Job Description

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Job Title: Executive Assistant

Job Function: Business Operations

Posting Start Date: 12/11/2026

Posting End Date: 20/11/2026

Division: UK Business

Job Location: GBR-London-BTHQ One Braham

Advertised Salary: Competitive, plus great benefits

Location - London (You will need to be in the office at least 3 days a week)

About the role

This is a unique opportunity to provide autonomous EA professional services to a BT senior leader. It’s important to fully understand the priorities of the Leader and the business unit to be able to manage the administration of the office; optimise time; improve and manage workflow and productivity, utilising digital technology and applications to consistently achieve results.

The EA will continually look to identify opportunities to improve services and processes, using knowledge, experience, and data to make decisions and implement changes. Having an expert level in both written and verbal communications, as well as being fully proficient across Office365 and digital applications.

Emotional intelligence is key for building strong relationships and networks internally and externally to influence and improve outcomes and decisions.

What you’ll be doing

• Diary & Time Management: Take ownership of the MD’s complex diary, proactively prioritising commitments, resolving conflicts and coordinating travel to make the best use of their time.
• Meeting & Executive Support: Prepare high-quality agendas, presentations, briefing papers and reports, working closely with content owners and ensuring actions are captured and followed through.
• Inbox Management: Proactively manage the MD’s inbox, responding and delegating where appropriate, prioritising actions and ensuring key commitments are tracked through to completion.
• Stakeholder Management: Build strong relationships across the business and externally, using your judgement, expertise and influencing skills to support effective decision‑making and collaboration.
• Communications & Engagement: Coordinate leadership calls, webcasts, events and engagement activity, helping to shape agendas and ensure high‑quality communications.
• Digital & Microsoft 365 Expertise: Make effective use of Microsoft 365, Teams and other digital tools to improve productivity, collaboration and ways of working.
• Continuous Improvement: Proactively identify opportunities to simplify processes, improve efficiency and introduce smarter ways of working across the office.
• Wider Executive Support: Act as a trusted point of contact for the MD and leadership team, supporting special projects, onboarding, reporting and other key business priorities as required

Essential Skills / Experience

• Experienced EA/PA: Significant experience providing high-level Executive Assistant or Personal Assistant support, ideally within a complex, fast‑paced environment.
• Highly organised: Proven experience managing complex diaries and travel arrangements, with the ability to juggle multiple priorities and consistently deliver to a high standard.
• Trusted & professional: Excellent judgement, discretion and integrity, with experience handling sensitive and confidential information while building trusted relationships with senior stakeholders.

Desirable Skills / Experience

• Excellent communicator and relationship builder, with strong emotional intelligence and the confidence to influence stakeholders at all levels while handling sensitive information with discretion and integrity.
• Digitally confident, with strong Microsoft 365 skills including Word, PowerPoint, Teams and OneNote, and the ability to quickly learn new systems and smarter ways of working.
• Flexible and adaptable, willing to support wider business priorities and travel to other UK locations when required.
• Strong governance and compliance awareness, with the judgement to work within relevant policies, regulatory requirements and internal processes.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market‑leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Ready to connect for good and help shape the future?