Executive/Administrative Assistant

American Express; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

American Express is seeking an Executive Assistant to support senior management in London. Responsibilities include managing calendars, coordinating travel, and preparing important documents. Candidates should possess strong communication skills and the ability to thrive in a fast-paced environment, ensuring professionalism and discretion.

Benefits

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision, life insurance

Flexible working model

Generous paid parental leave policies

Free access to global on-site wellness centers

Career development and training opportunities

Qualifications

• Experience in providing administrative support is required.
• Ability to work effectively on a team, sometimes under pressure.
• Strong sense of integrity and ability to handle sensitive issues.

Responsibilities

• Calendar management across multiple parties.
• Coordination of business travel arrangements.
• Preparation of expense reports.

Skills

Excellent written and verbal communication skills

Attention to detail

Strong computer skills

Tools

Microsoft Outlook

MS Office Suite

Job description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

How will you make an impact in this role?

The Executive Assistant will be a key member of the team reporting to the Vice Present and PGA, Financial Crimes, Compliance and Conduct, and additionally supporting three Vice Presidents under an Internal Audit Group (IAG) Portfolio General Auditor. Those Vice Presidents support separate various remits under the Portfolio General Auditor, across:

• Enterprise Compliance & Conduct
• Enterprise Financial Crime
• International Compliance, Conduct, & Financial Crime

Key responsibilities include:

• Calendar management across multiple parties.
• Coordination of business travel arrangements.
• Timely and accurate preparation, review, and submission of expense reports
• Fluency in expense systems, such as ARIBA and Concur.
• Payroll/Timekeeping.
• Preparation for meetings with senior executives (e.g., documents, PowerPoints, video conferencing, in-person meetings, and other logistics).
• Managing phone inquiries/messages.
• Coordination of office supply management.
• Support for special ad-hoc projects and initiatives as assigned
• Assist in ordering of computers, equipment, supplies, new hire onboarding.

Minimum Qualifications:

• Experience in providing administrative support is required.
• Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• Ability to work effectively on a team, sometimes under pressure with accuracy, attention to detail, professionalism, and timely, direct follow-up.
• Strong sense of integrity and ability to handle sensitive issues and maintain confidentiality.
• Ability to proactively identify and resolve issues.
• Ability to work with all levels of management, associates, and external business contacts.
• Strong computer skills, including Microsoft Outlook, Webex, MS Office Suite (Word, Excel, PowerPoint).

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.