Exams Liaison Officer

Teaching Vacancies; Leeds; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

CPD opportunities

Travel discounts

Job summary

The Exams Liaison Officer role at Luminate Education Group coordinates and administers examinations across campuses in Leeds, ensuring entries, timetables, results and certifications are processed accurately and in line with awarding body regulations. The post involves supporting students and staff, managing data, and driving improvements in exams services.

Based at Printworks Campus with outreach to other Leeds campuses, the role requires strong organisational and IT skills, excellent

Qualifications

• Previous experience in administration, ideally within an exams team.
• Strong organisational, problem-solving and decision-making skills, with the ability to take ownership and responsibility.
• Proficient IT skills, including spreadsheets; experience using ProSolution or a college student records system is desirable.
• Excellent communication and interpersonal skills.
• Ability to prioritise workloads, work independently and use initiative.
• High attention to detail, with the ability to work under pressure, meet deadlines and contribute effectively as part of a team.
• English and Maths at Level 2 or above and a willingness to improve in 1 or both disciplines to level 3 or above.

Responsibilities

• Deliver high-quality customer service to students, staff, awarding bodies and external stakeholders.
• Manage accurate and timely exam entries, registrations, results, achievement claims and student records.
• Coordinate exam timetables, notifications, room bookings and special arrangements.
• Ensure exam security, compliance with awarding body regulations, and secure handling of papers, scripts and certificates.
• Monitor deadlines, outcome data, reporting and invoices, and review processes to improve efficiency.
• Lead exam preparation workshops, support invigilators, deputise for the Exams Coordinator, and train and mentor team members.

Skills

Organisational skills

Problem-solving

Decision-making

IT skills

Communication

Teamwork

Attention to detail

Initiative

Education

English Level 2

Maths Level 2

Tools

ProSolution

College student records system

Job description

What skills and experience we're looking for

About the Role

The Exams Liaison Officer is responsible for coordinating and administering examinations across the college, ensuring all exam entries, timetables, results and certifications are processed accurately and in line with awarding body regulations.

The role involves supporting the exams coordinator, students and staff throughout the exam cycle, maintaining secure exam procedures, managing exam-related data and records, liaising with awarding organisations and curriculum teams, and contributing to the continuous improvement of exams services and processes.

This role is based at our Printworks Campus, with a requirement to support at other campuses in the Leeds area.

What You Will Do

• Deliver high-quality customer service to students, staff, awarding bodies and external stakeholders.
• Manage accurate and timely exam entries, registrations, results, achievement claims and student records.
• Coordinate exam timetables, notifications, room bookings and special arrangements.
• Ensure exam security, compliance with awarding body regulations, and secure handling of papers, scripts and certificates.
• Monitor deadlines, outcome data, reporting and invoices, and review processes to improve efficiency.
• Lead exam preparation workshops, support invigilators, deputise for the Exams Coordinator, and train and mentor team members.

About You

• Previous experience in administration, ideally within an exams team.
• Strong organisational, problem-solving and decision-making skills, with the ability to take ownership and responsibility.
• Proficient IT skills, including spreadsheets; experience using ProSolution or a college student records system is desirable.
• Excellent communication and interpersonal skills.
• Ability to prioritise workloads, work independently and use initiative.
• High attention to detail, with the ability to work under pressure, meet deadlines and contribute effectively as part of a team.
• English and Maths at Level 2 or above and a willingness to improve in 1 or both disciplines to level 3 or above.

What the college offers its staff

The group offers a range of excellent benefits, including:

Annual leave:

• Curriculum and Management:44 days plus bank holidays
• Curriculum support and business support: 39 days plus bank holidays

Pension schemes with generous employer contributions:

• Local Government Pension Scheme

CPD opportunities:

• Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
• Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and commuting:

• Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes

Commitment to safeguarding

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for a job with us if you are barred from engaging in regulated activity in connection to children.