Events Team Member - Create Memorable Guest Experiences

Parker's Tavern; Cambridge; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Free meals on duty

Team member parties

Marriott discounts

Refer a friend

Job summary

Parker's Tavern at University Arms in Cambridge is seeking an Events Team Member to join our floor staff and deliver flawless service for major events. You will work with a team to serve guests, set up rooms, and maintain high hospitality standards throughout events.

The role is hands-on, on the event floor, with opportunities to multi-skill and support diverse functions across the property. Training will be provided, with evenings, weekends, and holidays depending on event schedules.

Qualifications

• A friendly, positive, and professional attitude.
• Strong communication and customer service skills.
• Ability to work well under pressure and as part of a team.
• Flexibility to work evenings, weekends, and holidays depending on event schedules.
• Previous experience in events, hospitality, or F&B service is desirable but not essential—training will be provided.
• Excellent communication skills and strong attention to detail.
• Having a reliable method of transportation to the hotel is essential – we have no on-site parking.

Responsibilities

• Prepare event spaces, including table setup, décor, and equipment in line with event standards.
• Serve food and beverages efficiently and with a high level of hospitality.
• Maintain cleanliness and organisation throughout the event.
• Assist with event setup and breakdown, including resetting rooms for the next function.
• Ensure all guests feel welcomed, valued, and well looked after.
• Adhere to health, safety, and hygiene standards at all times.
• This is a very hands-on role, out on the floor, enhancing our guest's experience, including a certain aspect of physical moving and lifting to set up the rooms.
• We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.

Skills

Friendly attitude

Communication

Customer service

Teamwork

Under pressure

Flexibility

Attention to detail

Reliable transportation

Job description

Parker's Tavern at University Arms in Cambridge is seeking an Events Team Member to join our floor staff and deliver flawless service for major events. You will work with a team to serve guests, set up rooms, and maintain high hospitality standards throughout events.

The role is hands-on, on the event floor, with opportunities to multi-skill and support diverse functions across the property. Training will be provided, with evenings, weekends, and holidays depending on event schedules.