Events Sales Office Manager

Hand Picked Hotels; Basingstoke; On-site; GBP 37,000; Full time

Job summary

A leading luxury country house hotel group is seeking a proactive Events Sales Office Manager for Audleys Wood Hotel. The role includes guiding a team, managing event planning, and ensuring high service levels. Candidates require management experience in a luxury hotel, leadership skills, and a passion for creating memorable guest experiences.

Benefits

Competitive salary

Company pension scheme

Life assurance scheme

Employee Assistance Program

28 days holiday per year

Discounted hotel stays

Qualifications

• Management level experience in events office within a 4/5 star luxury hotel.
• Self-reliant, methodical, and highly organized.

Responsibilities

• Support and guide the team of sales and events coordinators.
• Overseeing event bookings and budgeting.
• Create memorable events with a bespoke approach.

Skills

Leadership

Communication

Organizational Skills

Event Planning

Tools

Opera

Job description

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Events Sales Office Manager at Audleys Wood Hotel, part of Hand Picked Hotels.

Please note that this a Temporary Maternity cover role (minimum 1 year cover).

Audleys Wood Hotel is a gorgeous AA awarded 4 star 68-bedroom, country house hotel surrounded by stunning woodlands and seven acres of lush private grounds. It boasts a 2 AA Rosette fine dining restaurant and a variety of function spaces making this a popular wedding and events venue.

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• The role of Events Sales Office Manager will involve supporting and guiding the team of sales and events co-ordinators, ensuring a high level of service and attention to detail is delivered.
• Being responsible for helping deliver memorable events for our clients with an individual bespoke approach, will be a key part of the role.
• Assisting in overseeing event bookings yourself.
• You will be involved with the budgeting and forecasting of all events.
• Maintaining a safe, healthy and secure workplace environment, following all work protocols and engaging the team with training and upsell initiatives.
• Building effective relationships to create a positive learning environment will be a key requirement to ensure the success of the department and team.
• Making clear, confident decisions, will be second nature to you, consulting with others where needed ensuring you all reach the same goals.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
  
  

About You

• To be considered for this role you will have current Management level experience of managing an Events office within a 4/5 star luxury hotel environment.
• It is essential you are self-reliant and can act on your own initiative where appropriate.
• Can demonstrate a methodical approach and are highly organised and have a systematic approach to your work.
• You will have excellent leadership and communication skills and have the ability to coach and develop others ensuring they reach their maximum potential.
• Strong knowledge of Opera, diary management and meetings and events sale experience is required for this role alongside the planning aspects required within this role.
• Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.
  
  

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Our Benefits Include

• A competitive salary package of £36,500 per year, plus a share of service charge.
• This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
• This is a Temporary maternity cover role to cover a minimum of 1 year.
• Company pension scheme with a generous employer contribution.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
• Discounted stays in our hotels and on food & drinks.
• Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
  
  

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.