Remote Sales Manager

JR United Kingdom; Guildford; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading supplier in the coffee industry seeks a Remote Sales Manager to grow their customer base and enhance relationships over the phone and online. Ideal candidates will have significant B2B sales experience, outstanding communication skills, and a passion for coffee.

Qualifications

• Experience in B2B/Distribution sales, ideally in coffee, hospitality, or equipment.
• Confidence using CRM systems.
• Ability to relay technical product information clearly.

Responsibilities

• Build and maintain strong relationships with customers.
• Identify new sales opportunities within the coffee industry.
• Provide product recommendations and support via phone, email, and video meetings.

Skills

Communication

Negotiation

Organisational Skills

Time Management

Customer Focus

Tools

CRM Systems

Online Communication Tools

Job description

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For 30 years, Jaguar Espresso has been an independent, leading supplier of coffee machines, parts and accessories to the UK Coffee industry. The business has built up valuable long-lasting relationships with over 3,000+ customers, supplying thousands of UK-based coffee roasters, catering equipment dealers, engineers and other businesses with a range of over 30,000+ products.

This is an exciting time for the business which is committed to maintaining its leadership position in the industry, with ambitious growth plans to double in size over the next 3-5 years.

The Role

We are looking for a proactive and self-motivated Remote Sales Manager to join our brilliant team. This role is ideal for someone with a strong background in B2B/Distribution sales, excellent relationship-building skills, and a passion for the coffee industry. The Remote Sales Manager will play a key role in maintaining and growing our customer base, developing new sales opportunities, and providing tailored support to our clients.

Key Responsibilities

• Build and maintain strong relationships with existing and prospective customers.
• Identify and pursue new sales opportunities within the coffee industry.
• Provide product recommendations, advice and support to customers via phone, email, and video meetings.
• Collaborate with internal teams to ensure customer satisfaction and timely delivery.
• Monitor sales performance, prepare regular updates, and contribute to sales forecasting.
• Attend occasional in-person meetings or trade events when required.

Skills and Experience

• Proven experience in a B2B/Distribution sales role, ideally within the coffee, hospitality, or equipment sectors.
• Excellent communication and negotiation skills.
• Exceptional organisational and time-management abilities.
• Confidence using CRM systems and online communication tools.
• Ability to understand technical product information and relay it clearly to customers.

Personal Characteristics

• Self-starter with a high level of independence.
• Customer-focused and commercially minded.
• Enthusiastic, friendly, and team-oriented.
• Passionate about great coffee and the people who serve it.