Events Operations Team Member

IHG Hotels & Resorts; Greater London; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

£14.42 per hour

Competitive holiday allowance

Wagestream access

Free meals on duty

Worldwide discounts

F&B discounts at Fitz Bar/Brasserie

Employee assistance programme

Season ticket loan

Life insurance

Regular events

Refer a Friend program

Personal development

Job summary

Kimpton Fitzroy London is seeking Part Time Events Operations Team Members to join our Conference and Events team. You’ll be delivering a five‑star guest experience across hotel venues with flexible shifts, including evenings and weekends.

This multi‑functional role covers setting up rooms, breaking down events, floor service, bartending, barista, hosting and banqueting. We offer £14.42 per hour, a competitive benefits package and opportunities to grow with IHG.

Qualifications

• Experience in conference porter, waiter, bartender, barista, or host is beneficial but not essential.
• Confident in delivering excellent service with a can-do attitude.
• Passion for hospitality and guest experiences.
• Willingness to learn and adapt in a dynamic team.
• Ability to undertake physical tasks including lifting and moving furniture.

Responsibilities

• Set up rooms and break down events across hotel venues.
• Provide floor service, bartending, barista, hosting and banqueting support.
• Deliver a five-star guest experience.

Skills

Conference porter

Waiter

Bartender

Barista

Host

Customer service

Willingness to learn

Teamwork

Lifting

Positive attitude

Job description

At Kimpton Fitzroy London, we are looking for Part Time Events Operations Team Members to join our team.

A “London Hotel Like No Other,” Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today: From the outside, this landmark building, which occupies the eastern side of Bloomsbury’s Russell Square, looks every bit the part of grande dame. Inside, though, contemporary interiors beckon the discerning traveller to settle in and stay a while. Want to be part of this Lifestyle Luxury property?

Kimpton Fitzroy Hotel is in the heart of Bloomsbury just a 2-minute walk from Russell Square tube station and remember the Piccadilly line runs 24hrs on Fridays and Saturdays.

As an Events Operations Team Member, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.

We are looking for a Part-time team member to join our Conference and Events team. Someone who is fully flexible when it comes to shift patterns including evenings and weekends! As an Event Operations Team Member, you are responsible for delivering a five-star experience. This is a multi-functional role, which is based across all areas of the hotel with different types of service delivery. You will need to multitask between setting up rooms and breaking down events, floor service, bartending, barista, hosting, banqueting service. We are offering an excellent rate of pay and this is a great opportunity to work some really fun events!

To succeed as our Events Operations Team Member, you will need:

• Experience in a conference porter, waiter, bartender, barista, or host role is beneficial, but not essential, as full training will be provided for someone who is willing to learn and be part of the team.
• Confidence in delivering excellent service, with a can-do attitude and the ability to engage with guests while serving, clearing food, and drinks.
• A passion for hospitality and creating positive guest experiences, with a genuine enjoyment of interacting with guests.
• A willingness to learn and adapt, being open to taking on new challenges and working as part of a dynamic team.
• The capability and willingness to undertake physical tasks, including lifting and moving furniture.
• A positive attitude, with a willingness to work hard, have fun, and be a supportive team player who helps fellow team members.

We are committed to offer and provide our Events Operations Team Member with a competitive salary and a large range of benefits:

• £14.42 per hour plus great IHG perks!
• A Competitive holiday allowance. Plus, the opportunity to take part in volunteering days if you wish to do so.
• Access to Wagestream a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Free meals whilst on duty prepare by skilled chefs!
• Worldwide employee and friends & family hotel room discounts
• Discounts off your supermarket shop, other shopping, and experiences through our portal!
• Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie
• Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Season ticket loan.
• Life insurance
• Regular sporting and social events
• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!
• Most importantly, we’ll help you grow and develop you as an individual.

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. What more you ask?

You are always welcome here!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

You must meet the legal requirements to work in the UK.