Events Operations Manager

Lavo at The BoTree; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Discounted rooms

Overnight anniversary stay

Birthday holiday

Refer-a-Friend £750

Holiday entitlement 28-33 days

Meals on duty

Employee health assistance

Job summary

The BoTree is seeking an experienced Events Operations Manager to lead the delivery of diverse events across our business. The role blends high-end corporate functions in a luxury hotel setting with high-volume entertainment events, requiring hands-on coordination with production, AV and multiple operations teams.

You will drive events from pre-event planning through to live delivery and post-event review, ensuring seamless execution and strict adherence to standards and safety requirements.

Qualifications

• Proven events operations experience in luxury hotel, premium venue, or complex environment.
• Experience delivering corporate functions, private events and high-volume or entertainment-led events.
• Hands-on knowledge of event production, AV, lighting and external production partners.
• Strong organisational and live-event management skills.
• Hands-on collaborative leadership style and calm under pressure.
• Flexible to work evenings and weekends as required.

Responsibilities

• Plan, lead and coordinate event delivery across the hotel from bookings to on-site execution.
• Translate bookings into operational plans, run sheets, floorplans and briefs.
• Coordinate with all teams to ensure seamless event delivery.
• Manage AV, lighting, sound and external suppliers for events.
• Oversee setup, live delivery and breakdown with focus on guest flow and timings.
• Act as main operational point of contact during events and resolve issues.

Skills

Event management

Leadership

Communication

Vendor coordination

Education

Degree in Hospitality/Event Management

Tools

AV equipment

Lighting control

Sound systems

Job description

Reporting to the Director of Operations, we are looking for an experienced Events Operations Managerto lead the operational delivery of events across the business. This is a varied, hands-on role, requiring someone equally comfortable delivering a sophisticated corporate function within a luxury hotel environment as they are a high-volume entertainment event involving production, AV and multiple operational teams. You will take the events from pre-event planning through to live delivery and post-event review, working collaboratively with all teams across the business to ensure seamless execution.

Key Responsibilities Include:

• Plan, lead and coordinate the operation delivery of events across the hotel, ranging from corporate functions and private dining to entertainment-led and high-volume events.
• Translate confirmed bookings into detailed operational plans, run sheets, floorplans, timelines and event briefs.
• Work collaboratively with all teams across the business to coordinate every aspect of event delivery.
• Coordinate event production requirements, including AV, lighting, sound, entertainment equipment and external suppliers where required.
• Oversee event set-up, live execution and breakdown, maintaining oversight of service delivery, guest flow, timings and operational requirements.
• Act as the key operational point of contact during events, responding to changing requirements and resolving issues as they arise.
• Ensure events are delivered in accordance with company standards, licensing legislation, health and safety requirements and security procedures.

About You

• A valid Personal Licence under the Licencing Act 2003.
• Proven events operations experience within a luxury hotel, premium events venue, lifestyle hospitality or similarly complex environment.
• Experience delivering a broad range of events, including corporate functions, private events and high-volume or entertainment-led events.
• Practical experience of event production, AV, lighting, sound and external production partners.
• Strong organisational, communication and live-event management skills.
• A hands-on collaborative leadership style and a calm professional approach under pressure.
• Flexibility to work evenings and weekends in line with events requirements.

What We Offer

• Discounted room nights through the Hilton Team Member Travel Programme
• Complimentary overnight stay to celebrate your work anniversary
• An extra days holiday on your birthday
• Recommend a Friend bonus of up to £750
• 28 days' holiday per year, including public and bank holidays, rising annually to 33 days.
• Meals provided while on duty
• Health Assured Employee Assistance Programme
• Stream financial wellbeing programme
• Cycle to Work Scheme

Join Us

Ready to take the operational lead on an exciting and varied programme of events? Join The BoTree and p lay a key role in delivering exceptional events across the business.