Events & Guest Experience Associate (Flexible Hours)

Belton Woods Hotel, Spa & Golf Resort; Grantham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free health club membership

Golf discounts

Discounts across The QHotelsCollection

Family & Friends discounts

Training & qualifications support

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Belton Woods Hotel, Spa & Golf Resort in Grantham is seeking hospitality team members to deliver outstanding guest experiences across Food & Beverage areas, while maintaining brand standards and upselling to guests.

This role offers flexible shifts to fit around school or other commitments, with perks including staff discounts and access to training opportunities at The QHotels Collection. The hotel is a 4*, 136-bedroom property with extensive leisure facilities and dining options.

Qualifications

• Passion for delivering exceptional guestservice.
• Strong customer service skills.
• Good timemanagement and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Passion for guest service

Customer service

Time management

Ability to work under pressure

Job description

Belton Woods Hotel, Spa & Golf Resort in Grantham is seeking hospitality team members to deliver outstanding guest experiences across Food & Beverage areas, while maintaining brand standards and upselling to guests.

This role offers flexible shifts to fit around school or other commitments, with perks including staff discounts and access to training opportunities at The QHotels Collection. The hotel is a 4*, 136-bedroom property with extensive leisure facilities and dining options.