Events & Groups Sales Coordinator

Edwardian Hotels London; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

28 days holiday per annum

Complimentary hot meals and beverages

Annual complimentary night stays

Employee discounts

Job summary

The Londoner is seeking an Events and Groups Sales Co-ordinator to join our team in London. You will provide crucial administration support to the Events and Groups team and help drive successful events and client experiences.

Responsibilities include coordinating communications, assisting with sales processes, and ensuring accurate CRM records. The role requires hospitality experience and a flexible schedule, including evenings and weekends.

Qualifications

• 1 year experience in 4-5 star hotels.
• Strong organisational and customer service skills.
• Excellent communication and interpersonal abilities.
• Able to work flexible hours including evenings and weekends.

Responsibilities

• Coordinate internal and external communications and manage event logistics.
• Assist sales managers with the distribution of sales leads.
• Respond to client enquiries and prepare proposals, contracts and event orders.
• Maintain client records in the hotel's CRM system and support site inspections.
• Support client walkthroughs and fam trips and follow up for feedback.
• Manage all internal bookings.

Skills

Hospitality experience

Organisational skills

Customer service

Communication skills

Flexibility

Job description

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture. We are currently recruiting for an Events and Groups Sales Co-ordinator to join the team at The Londoner Hotel. Your main responsibilities will be to provide critical administration support to the Events and Groups team.

Your Responsibilities

• The Events and Groups Sales Co-ordinator will support the Events and Groups department by co-ordinating internal and external communications, assisting with sales processes and managing event logistics.
• You will assist sales managers with the distribution of sales leads.
• You will respond to client enquiries in a timely and efficient manner and assist managers with putting together and sending proposals along with contract and event orders.
• You will ensure that client records are maintained and up to date in the hotels CRM system.
• You will support with site inspections, client walkthroughs and fam trips when needed as well as following up with clients for post event feedback.
• You will manage all internal bookings

Qualifications and skills

• A minimum of 1 year experience within 4 or 5 star hotels.
• You will have strong organisational, multi tasking and customer service skills
• You will have excellent communication and interpersonal skills
• The ability to work flexible hours including evenings and weekends if needed.

Our Benefits Package

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.