Events Coordinator

Rapport Guest Services; Manchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discounts platform

Transport benefits

Pension scheme

VDU eye exams

Learning opportunities

WOW awards

Volunteer day

Breakfast & lunch

Job summary

Rapport Guest Services in Manchester is seeking an Events Coordinator to join our growing EMEA Events team. You will support delivering high-quality events by coordinating logistics, managing requirements, and maintaining accurate reporting with the Events Manager and cross-functional partners.

The ideal candidate will have at least two years of reservations and events experience, strong Microsoft Office skills, excellent interpersonal abilities, and the ability to work independently or in a

Qualifications

• The candidate should have strong communication and organisational skills.
• Experience coordinating events and reservations is preferred.
• Proficient in MS Office and admin tasks.

Responsibilities

• Being the first point of contact for our hosts, bookers, and guests
• Providing a warm and informative welcome, introducing the area and facilities available to key stakeholders
• Assisting with the coordination and production of all assigned meetings and events
• Coordinating the planning and delivery of all aspects for an event
• Taking ownership for each event from the initial enquiry, availability, and dairy management, through to the delivery and follow-up of all bookings
• Working in partnership with all other service providers to develop and deliver events successfully
• Overseeing the day-to-day event management for all event activity

Skills

Customer service

Interpersonal skills

Time management

Microsoft Office

Tools

Microsoft Office

Job description

We are looking for an Events Coordinator to join our Rapport team in Manchester. You'll become part of a collaborative and growing EMEA Events team, working closely with colleagues across the region.

In this role, you'll support the delivery of high-quality events by coordinating logistics, managing event requirements, maintaining accurate systems and reporting, and working closely with the Events Manager and cross-functional teams to ensure a seamless client experience.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday)

What will you get?

• Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
• Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
• Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
• Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
• PLUS, breakfast, lunch and free coffee are included!

Main Responsibilities

• Being the first point of contact for our hosts, bookers, and guests
• Providing a warm and informative welcome, introducing the area and facilities available to key stakeholders
• Assisting with the coordination and production of all assigned meetings and events
• Coordinating the planning and delivery of all aspects for an event
• Taking ownership for each event from the initial enquiry, availability, and dairy management, through to the delivery and follow-up of all bookings
• Working in partnership with all other service providers to develop and deliver events successfully
• Overseeing the day-to-day event management for all event activity

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Ideally, have a minimum of two years of reservations and event organisation experience, with great understanding of event space setup styles
• Be proficient in business administration, with strong time management and attention to detail
• Have excellent interpersonal skills on all levels
• Be able to work both independent, and in a team environment
• Possess strong Microsoft Office skills

About Us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.