Events Coordinator

Exclusive Hotels and Venues; Horsham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay with service charge

Stay discounts across hotels

50% F&B dining discount

Free meals on duty

On-site gym access

Parking facility

Wellbeing and support programs

Hospitality discounts

Job summary

South Lodge, part of Exclusive Collection, is seeking an organised Events Coordinator to turn client visions into memorable experiences from enquiry through delivery. The role sits within a luxury country-house hotel and spa set in Sussex countryside.

You will manage enquiries, build client relationships and coordinate weddings, conferences and private events, while collaborating with suppliers and internal teams to ensure flawless delivery.

Qualifications

• Previous experience in event coordination, conference and events, weddings, hospitality sales or a customer-focused hospitality role.
• Passion for delivering exceptional events and guest experiences.
• Excellent communication, organisation and relationship-building skills.
• Strong attention to detail and ability to manage multiple priorities.
• Commercially aware with a proactive approach to identifying sales opportunities.
• Professional, positive and confident when working with clients, suppliers and colleagues.

Responsibilities

• Manage event enquiries and client communications from initial enquiry to post-event follow-up.
• Build strong relationships with clients, ensuring exceptional service throughout the event journey.
• Conduct venue show rounds and client consultations.
• Coordinate all aspects of weddings, conferences, corporate events, celebrations and special occasions.
• Prepare proposals, contracts and event documentation in line with company standards.
• Work closely with suppliers and operational teams to ensure flawless event delivery.
• Identify opportunities to enhance the guest experience and maximise revenue.
• Monitor guest feedback and implement continuous improvements.
• Contribute creative ideas and industry insights to support business growth.
• Maintain compliance with relevant health, safety and licensing requirements.

Job description

Job Introduction

Events Coordinator

Create Exceptional Events at South Lodge

Are you an organised and passionate Events Coordinator looking to grow your career in luxury hospitality? South Lodge, part of Exclusive Collection, is a stunning country house hotel and spa set within 93 acres of beautiful Sussex countryside. Renowned for delivering exceptional weddings, conferences, celebrations, private events and corporate gatherings, we're looking for an enthusiastic Events Coordinator to turn client visions into seamless, memorable experiences from enquiry through to delivery.

At South Lodge, we believe in rewarding our team for their passion and dedication. As an Events Coordinator in our team, you'll enjoy:

• Competitive pay, plus service charge
• Great rates for stays across our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Employee Assistance Programme and wellbeing support
• Exclusive discounts through Hospitality Essentials
• Excellent career development and progression opportunities

If you thrive in a fast-paced hospitality environment and enjoy creating outstanding guest experiences, we'd love to hear from you.

Key Responsibilities

As an Events Coordinator, you will be the driving force behind exceptional events and memorable guest experiences. Our Events Coordinator will:

• Manage event enquiries and client communications from initial enquiry to post-event follow-up.
• Build strong relationships with clients, ensuring exceptional service throughout the event journey.
• Conduct venue show rounds and client consultations.
• Coordinate all aspects of weddings, conferences, corporate events, celebrations and special occasions.
• Prepare proposals, contracts and event documentation in line with company standards.
• Work closely with suppliers and operational teams to ensure flawless event delivery.
• Identify opportunities to enhance the guest experience and maximise revenue.
• Monitor guest feedback and implement continuous improvements.
• Contribute creative ideas and industry insights to support business growth.
• Maintain compliance with relevant health, safety and licensing requirements.

Person Specification

You’ll be a passionate, organised and customer-focused Events Coordinator with a genuine enthusiasm for creating exceptional events and memorable guest experiences.

You’ll bring:

• Previous experience in event coordination, conference and events, weddings, hospitality sales or a customer-focused hospitality role.
• Passion for delivering exceptional events and guest experiences.
• Excellent communication, organisation and relationship-building skills.
• Strong attention to detail and ability to manage multiple priorities.
• Commercially aware with a proactive approach to identifying sales opportunities.
• Professional, positive and confident when working with clients, suppliers and colleagues.
• Flexibility to support evening and weekend events when required.

Why Exclusive Collection?

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

If you're ready to take the next step in your events career and play a key role in delivering exceptional experiences at one of the South East's most celebrated luxury hospitality destinations, we'd love to hear from you!