Events Coordinator

Selfridges; England; On-site; GBP 32,000 - 42,000; Full time

Job summary

Selfridges is seeking an enthusiastic Events Coordinator to support a programme of exclusive events and customer engagement strategies. You will work across multiple projects, coordinating with internal teams and external partners to deliver high-standard experiences for elite customers.

You will manage communications, brief graphics, track event outcomes, and assist with budgeting and logistics. A strong networker with excellent communication and planning skills will thrive in this fast-paced

Qualifications

• Experience in events including production and communications, preferably in luxury retail.
• Strong networking and relationship-building across internal teams and external partners.
• Excellent verbal and written communication, with clear presentation skills.
• Exceptional planning, organisation, and attention to detail.

Responsibilities

• Support the Event Manager to curate and deliver strategic events and experiences for customers.
• Collaborate with teams to deliver events to a high standard and manage multiple projects simultaneously.
• Track event data: RSVPs, attendance, feedback, and outcomes; report learnings.
• Brief in graphics and creative assets for event collateral and communications.
• Support budgeting, PO handling, invoices, and financial reconciliation.

Skills

Events management

Networking

Communication

Written & presentation skills

Planning & organisation

Budget management

Time management

Customer understanding

Team collaboration

Job description

Events Coordinator

Job Introduction

As a Event Co-ordinator, you'll support a programme of exclusive market leading events, projects, and customer engagement strategies for our customers. Each experience will ensure our customers receive the most personal level of service, extraordinary experiences, and tailored communications across all touchpoints.

You will work on multiple, simultaneous, projects, whilst managing various stakeholders and interacting with teams across the business. The role will work closely with, the central events team to deliver events and experiences retaining our existing elite customers and acquiring new customers.

You won't be afraid to push the boundaries, ensuring that Selfridges remains a leader in experiences. You will be an excellent communicator who will keep everyone up to speed and will bring teams and stakeholders on the journey with you along the way.

Key Responsibilities:

• Support the Event Manager to curate, develop & deliver strategic communications, events, and experiences for our Customers
• Work as part of a team to support and deliver events and activities to an exceptionally high standard
• Track and document events including RSVPs, sales, attendance, feedback, successes, and learnings
• Brief event communications that support newsletter creation and delivery
• Costing and project budgeting by raising, and tracking PO's and invoices and following through to budget reconciliation
• Communication of projects to relevant stakeholders, creating Project Packs to Critical paths and Briefing Documents developing agendas and timelines
• Develop and maintain a robust network of strong working relationships across the business and externally including partners and suppliers
• Develop and maintain regular meetings coordinating between VIP and Personal Shopping to ensure streamlined communication and workflow
• Negotiate with vendors and creating contracts and agreements with in-house legal team
• Support team on research and presenting materials for projects
• Ensure all events meet Health and Safety, Security standards as well as GDPR and data security
• Brief in Graphics and Creative in a timely manner for events collateral and builds
• Supporting and deliver events on live days and build up with physical set up, staff management, hosting and production
• Client liaison for duration of projects
• Support the Event Manager with planning and delivering franchises

Key skills:

• Experience in Events including production and communications (preferably Luxury retail)
• Great and natural ability to network, develop internal/external contacts and working relationships across a diverse range of functions
• Excellent communication skills
• Excellent written and presentation skills
• Excellent planning and organisational skills
• Excellent budget management
• Strong time management in a fast paced and multi-faceted environment
• Strong understanding of the Selfridges customer
• Enthusiasm and passion to deliver innovative, creative and exciting projects

Personal Attributes/ Behavioural Skills:

• Able to communicate clearly and efficiently with people at all levels in a variety of functions
• Organised and able to work on multiple projects simultaneously
• Confident, determined, and resilient
• Able to work quickly and accurately
• Able to think on feet and be reactive
• Desire and intention to work with a strong team unit

Selfridges