Events Assistant

NHS Blood and Transplant; Twickenham; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dedicated team at a leading health organization, engaging in community events to recruit new blood donors. This flexible role allows you to make a significant impact by educating the public about blood donation and performing essential blood typing tests. With comprehensive training provided, you’ll gain valuable experience while working in a supportive environment that values inclusivity and personal development. Enjoy the perks of flexible working hours, generous annual leave, and a commitment to your professional growth. If you’re passionate about making a difference and have a knack for customer service, this opportunity is perfect for you.

Benefits

Full training during Events Training Day

Flexible working opportunities

27 days annual leave (pro-rata)

NHS pension scheme

Support for personal and professional development

Qualifications

• Experience in customer service is essential.
• Comfortable performing clinical blood type tests with training.

Responsibilities

• Set up event equipment and perform blood sampling tests.
• Provide information about donation and blood types to the public.
• Report attendance and sign-ups to the line manager.

Skills

Customer Service Experience

Voluntary Work

Basic Care/First Aid

Education

GCSE or NVQ Level 2

Job description

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.

Job Summary

Join our Events team, involved in recruiting new blood donors at various events, including shopping centres and workplaces. The role involves working on a flexible, as-needed basis, including weekdays, evenings, weekends, and bank holidays, with prior notice and mutual agreement.

No medical background is required; experience in customer service, including voluntary work, is sufficient. You will set up and run “What’s Your Blood Type?” events, performing blood typing tests with training provided.

It’s preferable to live within about 15 miles of the event locations, as travel may be required at short notice. Some weekend availability is needed, but it’s not every weekend. Extra pay is offered for weekend shifts, and travel costs are covered according to policy.

Main duties of the job

You will work with the marketing team to register and book appointments for new blood donors at events. Your responsibilities include:

• Setting up event equipment and suitable spaces
• Performing finger prick blood sampling tests for demonstration purposes, with full training provided
• Providing information about donation and blood types to the public
• Reporting attendance and sign-ups to your line manager
• Packing and returning equipment safely, including disposal of sharps and waste
• Receiving training in basic care/first aid to handle adverse reactions
• Loading, unloading, assembling, and dismantling equipment, including handling objects up to 13 kg

About You

Experience and Knowledge

• Experience in customer service (including voluntary work) is essential

Qualifications and Training

• Educated to GCSE, NVQ Level 2, or equivalent, or equivalent experience
• Comfortable performing clinical blood type tests with training provided

About Us

At NHS Blood and Transplant, we are a team of over 6,000 dedicated individuals making a difference by facilitating blood, organ, tissue, and stem cell donations across the UK. Our core values—Caring, Expertise, and Quality—guide us to deliver exceptional service and save lives.

We are committed to creating an inclusive workplace that reflects diverse communities and encourage applications from all backgrounds.

What We Offer

• Full training during our ‘Events Training Day’
• Flexible working opportunities
• 27 days annual leave (pro-rata), increasing with service length
• NHS pension scheme
• Support for personal and professional development through our Thrive program

For more details, please view the attached recruitment profile. The role closes at 23:59 on 14th May 2025, with interviews scheduled for 22nd May 2025, subject to confirmation.

For informal enquiries, please contact Aditya Raj, Plasma Engagement Manager.