Conference & Events Assistant

Aimbridge; Maidstone; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking hospitality leader as a Conference and Events Assistant, where your organisational prowess and customer service skills will shine. In this dynamic role, you will ensure the seamless execution of events, coordinating all aspects from catering to technical support. With a commitment to delivering exceptional guest experiences, you will liaise with clients and various departments, ensuring every detail is perfect. Embrace the opportunity to grow within a supportive team that values your contributions and offers industry-leading benefits. Apply today to be part of a vibrant community shaping the future of hospitality.

Benefits

Industry leading training and leadership development

Hotel discounts portfolio wide

Wagestream - Stream up to 40% pay

24/7 access to employee assistance programme

Career and lifestyle breaks

Free Staff Parking

Qualifications

• Excellent organisational and interpersonal skills are essential.
• Strong communication skills to liaise with clients and suppliers.

Responsibilities

• Coordinate catering, audio-visual equipment, and room set-up for events.
• Ensure health and safety regulations are followed during events.

Skills

Organisational Skills

Communication Skills

Customer Service Skills

Attention to Detail

Technical Skills

Multitasking Ability

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Free Staff Parking

A day in the life of…

As conference and events assistant, you’ll play a key role in ensuring the smooth running of events and conferences. They are responsible for all aspects of planning and execution, including coordinating catering, audio-visual equipment, and room set-up. This role will see you liaise with clients to ensure their needs are met and communicate requirements to relevant departments. You will also ensure equipment and facilities are in working order before each event and provide excellent customer service. Importantly, you'll constantly be aware of health and safety regulations and attend training and meetings as required to perform your role effectively.

What do we need from you?

• You’ll have excellent organisational, technical, and interpersonal skills, focused on delivering a first class event every time
• You must have strong communication skills to liaise with clients, suppliers, and relevant departments and be the first point of contact for a range of stakeholders
• Attention to detail, multitasking ability, and strong customer service skills are key
• Knowledge of health and safety regulations and flexibility to work varied hours are also required.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.