Events and Marketing Coordinator

UKHospitality; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

UKHospitality seeks a detail-oriented events and marketing assistant to support delivery of large and small events. You will help with planning, venue liaison, registrations, sponsor coordination and post-event surveys, while creating marketing materials and updating channels.

The role offers opportunities to work across events, marketing and member engagement in a small, collaborative team with recognition for excellence and a proactive attitude.

Qualifications

• Experience coordinating events from planning to delivery.
• Understanding of marketing channels and how to promote events.
• Ability to create engaging content for emails, websites and social media.
• Excellent attention to detail and strong organisational skills.

Responsibilities

• Support end-to-end planning and delivery of UKHospitality’s major events, including venue liaison, supplier management, delegate registration and on-the-day logistics.
• Maintain regular communication with event delegates and respond to queries, share event details and collect feedback after events.
• Assist in organising smaller networking and member events throughout the year.
• Coordinate event sponsorships and ensure activations and benefits are fulfilled.
• Monitor event budgets to ensure delivery stays within scope.

Skills

Events experience

Marketing knowledge

Content creation

Attention to detail

Tools

Microsoft Office

Canva

CRM

Social media scheduling

Job description

UKHospitality provides the sector with the single, unified voice it needs.We are the only body to represent all industry sectors and suppliers to the industry under one roof. We also bring in smaller trade associations under our umbrella to spearhead hospitality’s representation on the strategic, structural and regulatory issues it faces, campaigning for policies to help the sector achieve further growth as a key driver of the UK economy.

UKHospitality also provides support, guidance and insight for our members.We have a renowned events programme which supports our work, member engagement and industry networking.

There are five seminars/conferences, networking social events, private members dinners, larger dinners for 200 people and a lunch for 1,200 people which is the industry event of the year at Christmas. We are growing this programme to include regional showcase events, and we need support with events delivery and marketing of our programme to delegates, the industry, event partners and sponsors.

Reporting to the Events and Special Projects Manager with a dotted line to the Head of Marketing

Job purpose

This role is to support and work with the Events and Special Projects Manager to deliver first class events for UKHospitality. This role leads in the marketing of our events programme with support from marketing team, using a variety of marketing channels, and will support in event administration and organisation.

We are a small, friendly team so there is recognition of work and excellence.

Key responsibilities

Events

• Support the end-to-end planning and delivery of UKHospitality’s major events, including venue liaison, supplier management, delegate registration, and on-the-day logistics.
• Maintain regular communication with event delegates, including responding to event and booking queries, providing detailed event information prior to the event, and distributing feedback surveys post-event to ensure a seamless attendee experience.
• Assist in organising smaller networking and member events throughout the year.
• Coordinate event sponsorships, ensuring sponsor activations and benefits are fulfilled.
• Monitor event budgets and ensure all deliverables are within scope.

Marketing

• Create and repurpose event marketing content for different channels, including email campaigns, social media and member communications.
• Create and update website events pages, check events details and evolve online user experience.
• Produce Canva assets using templates, resize graphics for different channels, organise logos/headshots and prepare signage, slides, badges and other events materials.
• Support the creation of marketing materials including event invites, programmes, and promotional content.

The ideal candidate

This role is perfect for someone looking to progress from their first job or returning to work.

• Someone with events experience is a must, a bonus is someone with an understanding of marketing or is an active content creator in either their professional or personal life
• Ambitious and driven
• Excellent attention to detail and highly organised
• A proactive and can-do attitude, particularly when supporting events on the day
• Excellent written and verbal communication skills
• Fantastic organisational skills and the ability to juggle priorities and deadlines.
• Experience using Microsoft Office, Canva, email platforms, social media scheduling tools, and CRM
• Works well as part of a team and is keen to learn from those around them
• Brings ideas and curiosity, rather than waiting to be told what to do
• Knowledge of or interest in the hospitality sector is a bonus

About UKHospitality

UKHospitality represents 450 operator members from hotels, pubs, coffee shops, visitor attractions, contract caters, night clubs and other leisure attractions. We cover 130,000 outlets across the UK. Our affiliated trade bodies consist of a further 6,000 operators who are under the UKHospitality umbrella. We have offices in London, Scotland and Wales. In addition, we have 184 member companies from the supply side of the industry, including drinks manufactures, professional service companies and food/nutritional compliance companies.