Casual Match Day Stewards

LFC Foundation; Liverpool; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dynamic team at an iconic football club as a Casual Match Day Steward! This role is crucial for ensuring a safe and enjoyable experience for all spectators during match days. You'll work collaboratively to manage crowd safety, respond to incidents, and assist supporters, all while maintaining a welcoming atmosphere. With flexible hours that include evenings and weekends, this position is perfect for those who thrive in a lively environment and are committed to promoting safety and inclusivity. If you have strong communication skills and a calm demeanor, we want to hear from you!

Qualifications

• Strong communication skills to engage with supporters.
• Basic understanding of conflict management.

Responsibilities

• Provide a safe environment for match day events.
• Document and report incidents accurately.

Skills

Communication Skills

Conflict Management

Education

Level 2 Certificate in Spectator Safety

Job description

About The Role

NOW RECRUITING FOR THE NEW SEASON - AUGUST 2025!

At Liverpool Football Club, we value experience, dedication, and a commitment to creating a safe and welcoming environment for our supporters. We're looking for Casual Match Day Stewards to join our team and help ensure a smooth and enjoyable experience for all spectators.

What will you be doing in the role?

1. Working as part of a team to provide a safe and secure environment for match day events.
2. Ensuring compliance with stadium regulations, keeping spectators safe and informed.
3. Responding effectively to any incidents of disorder with a calm and focused approach.
4. Offering support and guidance to spectators when needed, ensuring they feel welcome and informed.
5. Conducting personal searches of spectators entering the stadium to maintain security.
6. Documenting and reporting incidents, ensuring clear and accurate records are kept.

We Are Looking For People Who

1. Have strong communication skills and can confidently engage with supporters, even in challenging situations.
2. Can handle conflict calmly and professionally.
3. Can write clear reports and possess a basic understanding of conflict management.
4. Are over 18, due to the nature of the role.

If you can bring experience, calmness, and a professional approach to this important role, we would love to hear from you.

Note: This role requires the completion of a Level 2 Certificate in Spectator Safety (as per the Sports Grounds Safety Authority), which must be completed within 12 months from your first induction training. By applying, you confirm your ability to complete this qualification within the specified timeframe. Failure to do so may affect your application process.

This is a casual position, offering variable hours including evenings and weekends on a flexible basis.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults. We expect all colleagues and volunteers to share this commitment.

We are dedicated to equality, diversity, and inclusion, maintaining the Premier League Equality Standard Advanced Level and being recognized as a leader in this area. We aim to increase the diversity of our team and foster an inclusive workplace. If you share our passion for inclusivity, we want to hear from you.