Event Operations Supervisor: Internal Events & Hospitality

Levy; Greater London; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Bonus

23 days annual leave + bank holidays

Healthcare

Wellbeing support

Meals on duty

Life Assurance

Employee discounts

Pension

Development opportunities

Facilities for wellbeing

Birthday leave

Job summary

Levy is seeking an Event Operations Supervisor for Internals at Tottenham Hotspur Stadium in London. The role supports planning, delivery and reconciliation of THFC and third-party events, including pre-match and on-the-day requests, with a focus on guest experience across internal spaces.

You will lead internal teams, ensure high standards, and contribute to Conferences & Events on non-event days. The position emphasizes health, safety, and continuous improvement within a dynamic venue

Qualifications

• Minimum 2 years’ experience in quality, food-led service environments.
• Experience within stadiums, events, multisite outlets or event catering is desirable.
• Experience working with VIPs, high-profile clients and senior stakeholders desirable.
• Excellent communication, organisation and attention to detail.
• Resourceful and proactive, with the ability to solve problems and identify opportunities.
• Able to multitask, prioritise and adapt operational procedures when required.
• Passionate about developing teams and building strong client relationships.
• A confident team player with a can-do attitude, who remains calm and assertive under pressure and can work flexible hours.

Responsibilities

• Manage the delivery of THFC, third-party and Conference & Events as rostered.
• Build and maintain strong relationships with internal and external clients, including team personnel, VIPs and event organisers.
• Support the setup and delivery of first-class match day and event day hospitality.
• Support and lead internal and external Conferences & Events.
• Champion Health & Safety, cleanliness and operational standards across all areas.
• Lead and support variable teams, providing training, guidance and ongoing development.
• Review service delivery and performance to ensure KPIs and customer expectations are consistently met.
• Ensure event spaces are prepared and maintained to the highest standards.
• Keep up to date with hospitality and market trends to support continuous improvement.
• Work collaboratively with colleagues and carry out additional duties as required by the line manager.

Skills

Communication

Organisation

Attention to detail

Team leadership

Problem solving

Job description

Levy is seeking an Event Operations Supervisor for Internals at Tottenham Hotspur Stadium in London. The role supports planning, delivery and reconciliation of THFC and third-party events, including pre-match and on-the-day requests, with a focus on guest experience across internal spaces.

You will lead internal teams, ensure high standards, and contribute to Conferences & Events on non-event days. The position emphasizes health, safety, and continuous improvement within a dynamic venue