EVENT OPERATIONS ASSISTANT

Truman Brewery; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

The Truman Brewery in London is seeking an Event Operations Assistant to support the operational delivery of events and the smooth day-to-day running of our dry hire venues. You will be a key on-site presence, representing the venue with professionalism and confidence.

This is a client-facing, hands-on role suited to someone who is highly organised, outgoing, and able to remain calm and effective under pressure.

Qualifications

• Highly organised with strong attention to detail.
• Outgoing, confident and comfortable in a client-facing environment.
• Calm, practical and effective when working under pressure.
• Strong operational common sense with a solutions-focused mindset.
• Excellent communication and interpersonal skills.
• Able to multitask and prioritise in a fast-paced environment.
• Proficient in Microsoft Office.

Responsibilities

• Collate and organise all event-related information, documents, and files.
• Maintain accurate and well-structured event folders and records.
• Provide administrative support across the events and operations departments.
• Support the operational planning and on-site delivery of events.
• Act as a client-facing representative during site visits and live events.
• Carry out regular venue checks and assist with general venue maintenance and upkeep.
• Ensure event spaces are clean, safe, presentable, and event-ready at all times.
• Assist with venue set-ups, breakdowns and room resets.
• Coordinate with contractors and suppliers on site (security, cleaning, waste and traffic management).
• Act as an on-site operational point of contact during events.
• Proactively identify issues and take practical steps to resolve them.

Skills

Highly organised

Outgoing

Calm under pressure

Excellent communication

Interpersonal skills

Multitasking

Prioritisation

Tools

Microsoft Office

Job description

The Truman Brewery, once home to London's largest brewery, is now East London's primary destination for the public and creative businesses alike.

The Truman Brewery Events Team is looking to recruit an Event Operations Assistant to support the operational delivery of events and the smooth day-to-day running of our dry hire venues.

This is a client-facing, hands-on role suited to someone who is highly organised, outgoing, and able to remain calm and effective under pressure. You will be a key on-site presence, representing the venue with professionalism and confidence.

Role Overview

The Event Operations Assistant will provide operational, administrative, and departmental support, working closely with the wider team to ensure events are delivered safely, efficiently, and to a high standard. You will regularly interact with clients and suppliers, acting as a professional, solutions-focused point of contact during this role.

Please note this is not an event production role.

Duties include but are not limited to:

• Collate and organise all event-related information, documents, and files.
• Maintain accurate and well-structured event folders and records.
• Provide administrative support across the events and operations departments.
• Support the operational planning and on-site delivery of events.
• Act as a client-facing representative during site visits and live events.
• Carry out regular venue checks and assist with general venue maintenance and upkeep.
• Ensure event spaces are clean, safe, presentable, and event-ready at all times.
• Assist with venue set-ups, breakdowns and room resets.
• Coordinate with contractors and suppliers on site (security, cleaning, waste and traffic management).
• Act as an on-site operational point of contact during events.
• Proactively identify issues and take practical steps to resolve them.

Skills & Personal Qualities

• Highly organised with strong attention to detail.
• Outgoing, confident and comfortable in a client-facing environment.
• Calm, practical and effective when working under pressure.
• Strong operational common sense with a solutions-focused mindset.
• Excellent communication and interpersonal skills.
• Able to multitask and prioritise in a fast-paced environment.
• Proficient in Microsoft Office.
• Flexible and reliable, with availability to work evenings, weekends and bank holidays.
• Positive, proactive and hardworking attitude.

General information:

Employment is full time; you will be contracted to work 45 hours a week, 9 hours per day. Standard working hours would be Monday to Friday 9am-6pm. We also request you be flexible to work weekends and evenings when required, weekends worked would be in lieu of weekdays. There is a 3-month probation period. We offer 28 days holiday paid (8 of which are bank holiday). The remaining should be used 5 days per quarter unless agreed in advance. Holiday entitlement begins after your first 3 months of working.

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