Event Operations and Facilities Manager

LLOYD'S REGISTER INTERNATIONAL; Greater London; On-site; GBP 39,000 - 42,000; Full time

Benefits offered by this job

30 days leave

Life Insurance

Reward Schemes

Social activities

Mental Health perks

Gym membership

Job summary

Enable is seeking an Events Operations and Venues Manager to oversee day-to-day operations of multiple venues and deliver safe, high-quality event environments. You will manage on-site teams, coordinate facilities, and ensure compliance across schedules, budgets and contractor work.

The role is hands-on, fast-paced and requires proactive problem-solving to support a diverse events programme. Based in London with flexible hours and weekend work as needed.

Qualifications

• Proven venue management experience.
• Strong line management experience.
• Proven project management experience.
• Experience writing Standard and Emergency Operating Procedures.
• Competence with office software (Outlook, Excel, databases).

Responsibilities

• Team & Workforce Management: line manage Duty Managers and oversee casual staff, recruit and onboard, manage rotas and cross-team activity.
• Venue Operations & Facilities Management: lead day-to-day operations, ensure safety/compliance, coordinate maintenance and asset management.
• On-Site Delivery: support Head of Events in delivering enable-produced events, provide hands-on operational leadership during live events.
• Health & Safety: lead on H&S across events, maintain safe systems of work, ensure risk assessments are robust, oversee contractor compliance.
• Financial & Commercial Oversight: manage budgets, reconcile costs, procure quotes, support invoices and cost control.

Skills

Venue management

Line management

Project management

SOP writing

Office software

Education

None

Tools

Outlook

Excel

Databases

Job description

About Us:

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

Benefits:

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour)
• Gym Membership

Reports to:

Senior Business Operations Manager

Based:

Battersea Park, Wandsworth, Southfields

Salary:

£39,000 - £42,000 per annum

Contract:

Full Time, Permanent

Work Arrangement:

40 hours per week, flexible working

DBS:

Basic

The Events Team is a busy, creative and close-knit group of vibrant professionals who pride themselves on being solution-focused and going the extra mile for clients and partners.

We are looking for someone with proven venue or events operations experience who is passionate about supporting teams to deliver exceptional events. The successful candidate will be highly organised, detail-orientated and confident working in a hands‑on environment — willing to set up spaces, solve problems in real time and step in wherever needed to ensure events run smoothly.

This role suits someone who thrives in a fast-paced environment, thinks on their feet and brings a proactive, positive and collaborative approach to operational delivery.

Role Overview:

The Events Operations and Venues Manager is responsible for the day-to-day operational management of Events-run venues and the delivery of safe, efficient and high-quality event environments across multiple parks, community venues and outdoor event sites. The role supports the overall event management function while managing part of the Venues Team and ensuring operational excellence across all spaces.

This position leads on operational logistics, facilities management and on-site delivery, ensuring venues are compliant, well-presented and fully prepared to support a diverse programme of events. The role is highly hands‑on, requiring strong organisation, attention to detail and the ability to problem‑solve quickly in fast-paced live environments.

Main Duties/Responsibilities:

Team & Workforce Management

• Line manage Duty Managers and oversee the wider casual workforce including Event Assistants, Security, Caretakers and Cleaners
• Lead Recruitment, onboarding and ongoing training of casual staff
• Ensure appropriate staffing levels and skill mix across all events and venues taking responsibility for the rota system
• Ensure effective coordination of rotas and cross-team event activity

Venue Operations & Facilities Management

• Lead the day-to-day operational management of all Events-run venues
• Ensure venues are compliant, safe, well-presented and fit for purpose
• Coordinate planned and reactive maintenance with central operations teams
• Oversee venue equipment procurement and asset management
• Manage venue contractors and oversea repair works in Event spaces
• Contribute to twice-yearly Council H&S audits

On-Site Delivery

• Support the Head of Events and Production Team in delivering Enable-Produced Events
• Provide hands‑on operational leadership during live events
• Deliver full event management of ad hoc or operationally complex events where required

Health & Safety

• Lead on Health & Safety across Events and Venues operations
• Own and continuously improve operational H&S frameworks, policies and safe systems of work
• Work alongside the Operations team to ensure venue Risk Assessments are robust and up to date and operationally effective for event spaces
• Oversee contractor compliance including RAMS, insurance and method statements
• Quality assure weekly, monthly and event-specific H&S inspections
• Contribute to audits, investigations and incident reviews
• Embed a proactive safety culture across the Events Team
• Represent the Events Team on operational and Health & Safety matters, coordinating with central Operations and Council stakeholders as required

Financial & Commercial Oversight

• Manage operational budgets and monitor expenditure
• Update and reconcile supplier costs and credit card logs
• Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required
• Assist with contractor invoice processing and ensure timely follow‑up where required
• Contribute to budget forecasting and cost control
• Ensuring all timesheets for casual staff are accurate and processed on time
• Managing supplier performance against SLA’s, monitoring cost control and value for money
• Carrying out other duties/ projects as directed by the Head of Events

Skills and Experience:

• Previous venue management experience
• Previous line management experience
• Previous project management experience
• Demonstrable experience of writing Standard and Emergency Operating Procedures
• Competence using a range of office software, including outlook, excel and databases
• Excellent written skills with a high level of confidence speaking to people on the phone
• Strong organisational skills, with the ability to effectively manage multiple tasks/projects against tight deadlines
• Strong interpersonal skills with the ability to build working relationships
• Ability to work independently while operating within the wider team structure
• Confident driver with clean driving licence - required driving in role
• Able to work flexible hours including weekends, early mornings and late nights

If this role not quite right, however you are still interested in working at Enable then we encourage you to get in touch today on [e-mail]

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.