Event Manager

Fairmont St Andrews; ST Andrews; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury hotel in St Andrews is seeking an experienced Events Manager to join their dynamic team. The role involves planning and executing corporate events, ensuring exceptional service, and collaborating with various departments to exceed client expectations. Ideal candidates thrive in fast-paced environments and possess strong communication and negotiation skills.

Benefits

Staff shuttle service to/from St Andrews

Complimentary staff canteen

50% off dining in Food and Beverage outlets

Employee rates for Spa treatments and green fees

Access to gym and pool services

Growth opportunities

On-the-job training

Regular social events

Qualifications

• Must be eligible to live and work in the UK.
• Full-Time role based onsite in the Hotel.

Responsibilities

• Lead planning and delivery of corporate events.
• Build relationships with meeting planners.
• Ensure exceptional service and guest satisfaction.

Skills

Time Management

Negotiation

Communication

Client Relations

Job description

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

An exciting opportunity has arisen to join the dynamic and detail-driven Events team at Fairmont St Andrews!

We’re on the lookout for a passionate and experienced Events Manager to take the lead in planning and delivering exceptional corporate events. If you’re someone who thrives in a fast-paced environment, excels at exceeding client expectations, and is driven to surpass financial targets, we’d love to hear from you.

A little more about what you will be doing:

• Seamlessly transition accountsfrom the Sales Department to the Event Planning team, ensuring continuity and a flawless client experience.
• Review and uphold all detailsoutlined in the Sales Contract, including but not limited to:

Deposit schedules

Room cut-off dates

Rooming list deadlines

• Build strong, collaborative relationshipswith meeting planners throughout the entire planning and execution process.
• Deliver exceptional serviceat every touchpoint—interacting professionally and graciously with clients, guests, and colleagues.
• Guide clients with expertise,offering creative and practical recommendations that align with guest expectations while maximizing profitability.
• Implement strategic revenue and yield management practices,including savvy negotiation of room rates and meeting space fees.
• Provide comprehensive and accurate event detailsto all relevant departments to guarantee outstanding service and guest satisfaction.
• Ensure operational clarityby following up on all distributed materials (BEOs, Resumes, Group Cover Sheets) to confirm understanding and alignment with planner expectations.
• Act as the central point of contactbetween meeting planners and hotel operations during events, adapting to any spontaneous changes with agility and professionalism.
• Collaborate with accounting post-eventto ensure timely and accurate invoicing and final billing.
• Communicate clearly and effectivelyin both written and verbal formats; draft professional correspondence as needed.
• Maintain awarenessof broader hotel operations including sales, rooms, and service to ensure informed decision-making.
• Demonstrate excellent time management,prioritizing tasks effectively and delivering projects within set deadlines.
• Accurately forecast group revenueon a weekly basis, contributing to strategic planning and performance targets.

Qualifications

• Must be eligible to live and work in the UK
• This is a Full-Time role and will based onsite in the Hotel

Additional Information

What is in it for you:

• Staff shuttle service to/from St Andrews
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events