Event Manager

WEG Professional and Operational Services; Coventry; On-site; GBP 32,000 - 44,000; Full time

Job summary

Warwick Conferences, part of the University of Warwick, is seeking an Event Manager to join the Sales & Events team. You will manage a portfolio of conferences and events from initial client contact to final delivery, focusing on the Scarman and Radcliffe venues and, over time, The Slate.

You will build strong client relationships, plan every element of events, coordinate delegate registration, sponsorship, exhibitions and speaker liaison, and ensure accurate schedules and smooth delivery with

Qualifications

• Experience in a customer-facing events or hospitality role.

Responsibilities

• Take over new bookings from the Sales team and build strong client relationships.
• Meet organisers to understand objectives and plan every element of their event.
• Manage delegate registration, payments, sponsorship, exhibitions and speaker liaison.
• Enter all requirements on our booking system to provide an accurate final event schedule.
• Coordinate with suppliers, conference assistants and Duty Management Team for smooth delivery.
• Spot upselling opportunities and manage booking terms and costs, including cancellations.
• Represent Warwick Conferences at events and exhibitions to attract new business.
• Identify ways to improve processes and information provided to clients.

Skills

Customer-facing

Event management

Delegate registration

Speaker liaison

Exhibition planning

Sponsorship

Payment processes

MS Office

Databases

Team player

Initiative

Tools

Event booking system

Job description

A fantastic opportunity has arisen for an Event Manager to join the Sales & Events team at Warwick Conferences, part of the world-leading University of Warwick. If you enjoy taking an event from the first client conversation to the last delegate leaving the building, this is the role for you.

You’ll look after your own portfolio of conferences and events, working closely with organisers to understand what they want to achieve and making sure every detail is right. This role will focus on our Scarman and Radcliffe venues, and in time The Slate.

What you’ll be doing

• Taking over new bookings from our Sales team and building strong, trusted relationships with each client
• Meeting organisers to understand their objectives, then planning every element of their event
• Managing delegate registration, payments, sponsorship, exhibitions and speaker liaison
• Entering all requirements on our booking system so clients get an accurate final event schedule
• Working with suppliers, conference assistants and our Duty Management Team so each event moves smoothly from planning to delivery
• Spotting upselling opportunities, upholding booking terms and conditions, and making sure all costs are charged correctly, including cancellation charges
• Representing Warwick Conferences at functions and exhibitions and helping to bring in new business
• Finding ways to improve how we work and the information we give our clients

About you

You’ll have experience in a customer-facing events or hospitality role. You’ll also have hands‑on experience of delegate registration, speaker liaison, exhibition planning, sponsorship and payment processes. You’ll also bring:

• Excellent written and verbal communication skills, with a confident, assertive manner and a good listening ear
• A tactful, diplomatic approach with clients and suppliers
• Strong attention to detail and the time management to run several events at once
• Good IT skills, including MS Office, databases and a conference or events booking system
• The ability to work well in a team and on your own initiative
• Flexibility to adapt as the needs of the business change

About Warwick Conferences

Warwick Conferences offers world-class meeting and conference facilities on the University of Warwick’s leafy, green campus. Because we’re part of the University, all of our profits go back into education for students and world‑leading research that improves lives around the world.

Our mission is simple: every customer should be delighted with their experience. Our team takes real pride in creating memorable events that achieve everything our clients hope for, and more. That means going the extra mile, always looking for ways to improve, and supporting each other to do our best work.