Event Lead – Food & Beverage Operations

Aramark; Liverpool; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Aramark Northern Europe is delivering catering for the Hill Dickinson Stadium project in Liverpool, serving 52,888 fans and managing 13 premium restaurants plus a large fan plaza. The role leads staff across events, ensuring top-class service, food hygiene and compliance while training teams and driving exceptional customer experiences.

The successful candidate will supervise rosters, handle customer issues, and collaborate with management to maintain service quality in a fast-paced stadium

Qualifications

• Ability to lead, empower and form working relationships with team members.
• Proficient in Word, Excel and stock ordering packages.
• Keen interest in food and service.
• Excellent communication and customer service skills.
• Flexible with shifts and weekend work; able to work on own initiative.
• Solid understanding of Food Hygiene including HACCP.
• Financial understanding of food and labor.
• Two years’ experience in a catering environment.

Responsibilities

• Coordinate staff requirements and rosters for all duties under your remit.
• Resolve customer complaints regarding food service.
• Train employees in food preparation, service, sanitation and safety procedures.
• Observe and evaluate workers to ensure quality standards and service.
• Inspect supplies, equipment and work areas for efficient service and conformance to standards.
• Handle hiring, exiting, orientation, training and supervision schedules and timesheets.
• Set up and clear events and provide staff coverage.
• Maintain HACCP and Health & Safety compliance.
• Own the service of food and drinks at service points.
• Be customer-focused and conduct service in a friendly, professional manner.

Skills

Leadership

IT packages

Interest in food

Communication

Flexibility

HACCP

Financial understanding

Dedication

Timekeeping

Catering experience

Tools

Word

Excel

Stock ordering packages

Job description

Aramark Northern Europe is delivering catering for the Hill Dickinson Stadium project in Liverpool, serving 52,888 fans and managing 13 premium restaurants plus a large fan plaza. The role leads staff across events, ensuring top-class service, food hygiene and compliance while training teams and driving exceptional customer experiences.

The successful candidate will supervise rosters, handle customer issues, and collaborate with management to maintain service quality in a fast-paced stadium